Contact Centre Agent

3 weeks ago


Belfast, United Kingdom Osborne Recruitment Full time

**Contract Centre Agent**
- Are you a bubbly and positive individual?
- Do you enjoy making high volume outbound calls?
- Have you made 60+ calls per day, every day, in a working environment for 6 months or more?

Osborne Recruitment are delighted to be working with our client, a leading medical service provider across Ireland and the UK, in the growth of their Belfast team.

This is an in-office only position where you will be working with a professional medical team making high volume outbound calls to schedule and confirm clinic appointments.

**You will be**:

- Scheduling high volume patients for the Belfast clinic and clinics in surrounding areas
- Supporting the Front Desk Administrator through annual leave periods
- Reporting to the Area Manager
- Recording client information on an internal system

**This is an incredible position where you will be joining an established medical providers and receiving excellent benefits including**:

- Education & Learning Support
- Employer matched pension scheme
- 20 days Annual Leave increasing with every year of service
- Group Health Insurance access
- Company stock options and more
- 6 months + of experience in making 60+ outbound calls per day in a call centre or appointment setting environment
- Professional experience in an office environment
- A bubbly and positive personality
- 1+ years experience working with and utilising MS Office

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- high volume outbound call: 1 year (required)



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