Contact Centre

3 weeks ago


Belfast, United Kingdom i2i Recruitment Consultancy Full time

**Contact Centre - IMMEDIATE START
Monday-Friday | 8:45AM - 5:15PM
£10.90p/h
Belfast | Temp - Perm| On-site parking**

**PREVIOUS CUSTOMER SERVICE EXPERIENCE IS ADVANTAGEOUS**

**About You**:

- Experience of working in a customer facing environment
- Pensions experience would be an advantage
- Previous administration experience is desirable
- Highly organised and able to prioritise workload
- Proficient in Microsoft Office, particularly Excel, Outlook & Word
- Very high attention to details with high level of accuracy

**Key Responsibilities**:

- Ensure all data is managed accurately and in a timely manner
- Providing administrative support for pensions team
- Provide support to other departments as and when needed
- Attend and contribute to service meetings and events

i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.


  • Contact Centre Agent

    4 weeks ago


    Belfast, United Kingdom Reed Business Support Full time

    **Contact Centre Agent** **Based in Belfast, a leading organisation is currently seeking 2 Contact Centre Agent to join their growing team.** This is a Full-Time, temporary 6 Month placement **Hours of work**: 37 hours per week **Opening Hours**: - Monday - Friday: 7am - 8pm - Saturday and Sundays: 8am - 6pm Successful applicants must be able to work a...


  • Belfast, United Kingdom HAYS Full time

    Customer Service Agent, Belfast, £11.44 per hour Your new company A public sector organisation is recruiting for Contact Centre Agents to provide accurate and efficient information whilst ensuring you deliver high quality customer service.Your new role Answer all telephone enquiries from the general public in a timely manner.Provide accurate information...


  • Belfast, United Kingdom Blue Arrow - Coventry Full time

    We are looking for Senior Contact Centre Consultants to join a team to support in collections and recoveries.The role is office based within Belfast City Centre working Monday to Friday 9am to 5pm.The main purpose of the role is managing all UK customers who are experiencing financial or repayment difficulties. This may be because of a change in their...


  • Belfast, United Kingdom Blue Arrow - Coventry Full time

    We are looking for Senior Contact Centre Consultants to join a team to support in collections and recoveries.The role is office based within Belfast City Centre working Monday to Friday 9am to 5pm.The main purpose of the role is managing all UK customers who are experiencing financial or repayment difficulties. This may be because of a change in their...


  • Belfast, United Kingdom Blue Arrow Full time

    We are looking for Senior Contact Centre Consultants to join a team to support in collections and recoveries. The role is office based within Belfast City Centre working Monday to Friday 9am to 5pm. The main purpose of the role is managing all UK customers who are experiencing financial or repayment difficulties. This may be because of a change in their...


  • Belfast, United Kingdom Blue Arrow Full time

    We are looking for Senior Contact Centre Consultants to join a team to support in collections and recoveries.The role is office based within Belfast City Centre working Monday to Friday 9am to 5pm.The main purpose of the role is managing all UK customers who are experiencing financial or repayment difficulties. This may be because of a change in their...


  • Belfast, United Kingdom Blue Arrow Full time

    We are looking for Senior Contact Centre Consultants to join a team to support in collections and recoveries.The role is office based within Belfast City Centre working Monday to Friday 9am to 5pm.The main purpose of the role is managing all UK customers who are experiencing financial or repayment difficulties. This may be because of a change in their...


  • Belfast, United Kingdom Field Management Ireland Full time

    **Your mission**: **Description**: FMI are Ireland’s largest independent field marketing agency. We work with market leading brands across a multitude of channels for a number of **FMI are Ireland’s largest independent field marketing agency. We work with market leading brands across a multitude of channels for a number of sectors including FMCG,...


  • Belfast, United Kingdom Disability Action NI Full time

    Key Duties and Responsibilities: The key duties and major responsibilities of the Mobility Centre Administrator will include but not limited to: 2. Carry out calls handling inbound and outbound, follow up and maintain appropriate records of contacts and relevant statistics and reporting on behalf of mobility centre staff and manager. 3. Create, maintain and...

  • Call Centre Advisor

    1 month ago


    Belfast, United Kingdom Lorien Full time

    **Call Centre Advisor**: - **Belfast - Onsite 3 days a week**: - **12 month Contract**: - **£16.20 per hour Umbrella + Uncapped Commision!**: - ** Shift Work - No weekends!** My client, a leading Energy Provider, is looking for a number of Call Centre Agents to join their growing team. You'll work on a range of different campaigns to help existing...


  • Belfast, United Kingdom CSP U.K. LTD Full time

    We are currently seeking a Call Centre Representative to join our dynamic team. As a Call Centre Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries over the phone. **Duties**: - Handle inbound and outbound calls in a professional and courteous manner - Upsell products or services to...


  • Belfast, United Kingdom Reed in Partnership Full time

    **Reed in Partnership changes peoples lives for the better.** Our mission is to deliver services that positively transform people and their communities. Learning to drive can have a significant impact on an individuals life, and Reed in Partnership is proud to be part of this journey. Since September 2021 we have been working with the DVSA (Driver and...


  • Belfast, United Kingdom Queen's University Belfast Full time

    The School of Biological Sciences at Queen’s University Belfast, is currently seeking to recruit a talented Co-Centre Operations Manager.  The Co-Centre for Sustainable Food Systems encompasses a research programme of oriented basic and applied research in the areas of science, technology, engineering and social sciences across three jurisdictions –...


  • Belfast, United Kingdom HCLTech Full time

    Job Description:day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation.nand implement strategies to improve call centre efficiency, productivity, and customer satisfaction.nmonitor, and report on key performance indicators (KPIs) such as call volume, average handling time, and customer satisfaction...


  • Belfast, United Kingdom HCLTech Full time

    Job Description:Ready to make your application Please do read through the description at least once before clicking on Apply.day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation.and implement strategies to improve call centre efficiency, productivity, and customer satisfaction.monitor, and report on...


  • Belfast, United Kingdom HCLTech Full time

    Job DescriptionJob Description:day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation.and implement strategies to improve call centre efficiency, productivity, and customer satisfaction.monitor, and report on key performance indicators (KPIs) such as call volume, average handling time, and customer...


  • Belfast, United Kingdom HCLTech Full time

    Job Description: day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation. and implement strategies to improve call centre efficiency, productivity, and customer satisfaction. monitor, and report on key performance indicators (KPIs) such as call volume, average handling time, and customer satisfaction...


  • Belfast, United Kingdom HCLTech Full time

    Job Description: day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation. and implement strategies to improve call centre efficiency, productivity, and customer satisfaction. monitor, and report on key performance indicators (KPIs) such as call volume, average handling time, and customer satisfaction...


  • Belfast, United Kingdom HCLTech Full time

    Job Description Job Description: day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation. and implement strategies to improve call centre efficiency, productivity, and customer satisfaction. monitor, and report on key performance indicators (KPIs) such as call volume, average handling time, and...


  • Belfast, United Kingdom HCLTech Full time

    Job Description:day-to-day call centre operations, including staff scheduling, performance monitoring, and resource allocation.and implement strategies to improve call centre efficiency, productivity, and customer satisfaction.monitor, and report on key performance indicators (KPIs) such as call volume, average handling time, and customer satisfaction...