Call Centre Agent
4 weeks ago
**Call Centre Agent**
**Monday - Friday - every other Saturday with day off in the week**
LOOKING TO CHANGE OR GROW YOUR CAREER
AFTER MORE MONEY $$$$
Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? **IF SO APPLY NOW**
Working in a modern office environment, with fantastic career progression opportunities
**DO NOT MISS** This opportunity for a **Call Centre Agent **to work on a client campaign for a well known leading brand. Offering expert training and guidance to be successful in your role, along with many benefits and opportunities to earn incentives.
**Benefits**
- Day off on your birthday
- Company sick pay for 3 months
- Employee discount
- Free onsite parking
- Paid holidays
- Casual dress
**SALARY**
- Basic salary of **£21,500 - £24,000 doe**:
- **Uncapped Bonus scheme**:
- Average earners make **£500- £800 per month increasing your salary to £32,000**:
- Top earners make **£2000 per month increasing your salary to £50,000**:
- As it is uncapped you could earn **even more**
**The Role as a Call Centre Agent will include**
- As a **Call Centre Agent **you will be speaking with existing customers to discuss renewals or upgrade their plan with the client
- Providing general customer support
**What we look for in a Call Centre Agent**
- Friendly warm voice
- Eager to work and learn personality
- Experience in retail, sales or customer service
- have the ability to handle rejection and remain resilient throughout the day
- You must be able to deliver a top-quality customer service and ensure the best outcome for the customer
- The ability to hold conversation will people of all ages and backgrounds and can easily build rapport with customers
**Job Types**: Full-time, Permanent
Pay: £21,500.00-£24,000.00 per year
**Benefits**:
- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Stoke-on-Trent, Staffordshire: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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