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Call Centre Agent

3 months ago

StokeonTrent, United Kingdom Uniting People Full time

**Call Centre Agent**

**£22,000 + Bonus of up to £24000**

**Stoke-on-Trent**

We are recruiting for an **award winning organisation** based in the heart of Stoke-on-Trent. Our client have recently won an award for being a great place to work

They offer flexibility and a relaxed environment while providing their customers with a first-class service. They offer great progression opportunities so **if you are looking to build a rewarding career within an award winning business then **_**APPLY NOW**__

**Start Date**: 8th April 2024

**Hours**:

- Rotating shift pattern Monday to Friday - 8am to 4.30pm and 10.30am to 7pm
- 1 in 4 Saturdays - 8am to 12.30pm

**The Skills you’ll need**:

- Proven Customer Service Experience
- Ability to be assertive and compassionate
- Excellent listening skills
- Effective communication skills
- Self-motivated
- Be resilient

**The Benefits**:

- Earn why you learn £500 bonus paid after the first 3 months.
- Up to 35 days holiday, including bank holidays.
- Gym membership contribution of £20 per month
- Rewards Platform providing shopping discounts and savings on eating out and entertainment.
- An Employee Assistant Programme offering support to help look after your health and wellbeing.
- Enhanced Family Leave Policies
- Great Location - free onsite parking and a short walk from Stoke station.
- Pension scheme, career development and long service awards
- Casual dress, regular social events and free tea and coffee

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£24,400.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Work Location: In person