Antenatal Clerical Administrator

2 weeks ago

Bristol, United Kingdom North Bristol NHS Trust Full time

The Women's and Children's division is set up to provide comprehensive antenatal, intrapartum and postnatal care to all women.

We are currently looking for a Antenatal Clerical Assistant within the antenatal clinic. The antenatal administration office provides essential support to the clinicians and to the women using our services. The team are responsible for covering a range of clerical duties including reception, booking appointments and answering telephone enquiries. The role will encompass all of the clerical duties on a rota basis.

We are currently looking to recruit a motivated flexible individual to enhance our administrative service. You must be able to work as part of a team, able to communicate with members of the public as well as the wider multidisciplinary team, therefore you will need to possess excellent communication skills.

The role demands large periods of concentration, mostly using computers and digital systems. The post holder should possess good computer skills and preferably have NHS administration experience, although full training and support will be available.

If you would like a new challenge and want to help us to provide a high quality service, we would like to hear from you. Informal discussions are encouraged.

**Duties include**:

- Booking scan and clinic appointments and notifying patients and/or other healthcare professionals of the appointment
- Answering telephone enquiries in relation to clinic appointments and general enquires
- Greeting women attending for appointments and ensuring that clinics are managed efficiently
- Assisting Midwives with information and problem solving

Full duties of the job can be found in the attached job description.

North Bristol NHS Trust employs over 13,500 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

The role of the Clerical Administrator is to provide administrative support for the Antenatal Clinics to ensure the efficient running of the Maternity Service.

To provide a comprehensive reception and booking service for all pregnant women within North Bristol Trust (NBT). The Clerical Administrator will be responsible for the day to day booking of all Antenatal Clinic appointments, including screening, doctors and anomaly scans, ensuring that appointments are scheduled according to gestation and following NBT and national guidance and policy.

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