Subject Access Request Officer

5 months ago


Paddock Wood, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

The Health Records Department consists of six core services based over three sites, and serves all Directorates and our patients.

We are a dynamic diverse team of over one hundred staff, where patients and records always come first. We maintain a large library of over one million patient records to a high standard, from creation, scanning, validation, to destruction and everything in-between. Our team are enthusiastic and supportive of removing the need for paper, and have accepted the huge challenge of scanning all paper records so they are available at the point of care for our patients.

**At present we have the following vacancy**:
Paddock Wood Health Records

**Full time position**: 37.5 hours per week (this will include Saturday working on a rota system, working pattern will not exceed a 5-day working week)

Full details of the main duties are provided in the job description.

To validate and process identification checks to ensure the requestor has the right to access patient healthcare records.

Accurately and comprehensively prepare, scan, redact, export and disclose patient healthcare records (including paper and electronic records from all Trust systems); some of which may be of a very sensitive nature within 30 days of a request.

To validate and collate patient documents and images from all Trust systems that hold patient information.

To be efficient in back scanning of patient healthcare records, including tracking, preparation, scanning, quality checking, and uplifting with excellent attention to detail and to a high standing and in accordance to Trust policy

To ensure redaction and quality checks are carried out on the patient healthcare record; to ensure required information is included and that no third-party details are visible.

**Successful applicants will require**:
Excellent attention to detail

Experience in record keeping

Experience in Subject Access Request

Knowledge of Data Protection Act 2018

Knowledge of Information Governance regulations

Working to tight deadlines with ability to work under pressure

Flexibility to adapt with the needs of a changing service

The work can require manual handling duties (lifting boxes up to 9kg) and be mentally demanding.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

**Interview Date**: TBC


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