Operations Executive

3 weeks ago


London, United Kingdom Page Personnel Full time

Room for growth within the business
- Responsible for performing group travelling in USA, Australia and Europe

**About Our Client**:
Our client is a globally recognised leader in the Leisure, Travel & Tourism industry. With a headcount of over 5000 employees, they have a significant presence on the global stage. They are renowned for their commitment to service excellence and have won several awards for their innovative service offerings.
- Oversee daily operations in the Secretarial & Business Support department.
- Ensure high-level customer satisfaction through excellent service delivery.
- Develop and implement operational policies and guidelines.
- Coordinate with other departments to ensure smooth business operations.
- Identify process improvements to enhance efficiency and productivity.
- Handle customer complaints and provide appropriate solutions.
- Prepare operational reports and present findings to the management team.
- Train and mentor new team members.

**The Successful Applicant**:
A successful Operations Executive should have:

- A degree in Business Management or relevant field.
- Proven experience in an Operations Executive role or similar.
- Excellent knowledge of operational procedures and policies.
- Strong leadership and team management skills.
- Exceptional customer service skills.
- Ability to resolve issues and handle complaints effectively.
- Excellent communication and presentation skills.

**What's on Offer**:

- A competitive salary range between £30,000 and £35,000 yearly.
- A vibrant and inclusive work culture.
- The opportunity to work with a globally renowned brand in the Leisure, Travel & Tourism industry.
- Professional development opportunities.
- Generous holiday leave package.



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