Paying Visitors Executive

3 weeks ago


Swindon, United Kingdom National Trust Full time

Summary **Internal Applications Only, Please**

We’re looking for a Paying Visitors Executive on an 18 month fixed term contract to support the development and delivery of the Trust’s Paying Visitor objectives. You’ll be working with the Head of Paying Visitors on major projects and workstreams centredaround non-member visitors and car park operations, ensuring we have the analysis, insight, support, tools and systems of work to achieve all aspects of the Trust’s Paying Visitor ambition, and engaging with stakeholders from our property, regional and centralteams.

What it's like to work here We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for everyone, for ever and we really mean that.

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meetwith stakeholders and to carry out work.

What you'll be doing You'll develop new campaigns and incentives to drive paying visitors to our places, informed by testing, insight and analysis which you will run in partnership with Communications & Insight, Visitor Experience, the Growing Support consultancy and properties.

You'll lead the management and development of the National Trust's suite of Paying Visitor & car park best practice guidance, and will contribute to the area's overall strategy and plan. You'll develop, manage and maintain relationships with teams acrossthe National Trust to identify the opportunities, challenges and solutions related to paying visitors.

Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.
We’d love to hear from you if you have:

- Proven experience in marketing communications-Excellent written and verbal communication skills, with an ability to communicate effectively at all levels within an organisation-Strong inter-personal skills and ability to work with mixed teams-PC literateusing MS software packages to intermediate level-Highly numerate, with strong analytical skills and attention to detail-Excellent organisational and planning skills
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Click here to find out more about the benefits we offer to support you.


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