**Job Purpose**

To update and support the CSI (Cruise Super Itineries) system in a timely manner. Build cluster itineries in the back-office system to allow for our sales team to book globally. Working to develop a strong relationship with the Product team to ensure all CSI clusters are built ready to go live.

**Typical activities**
- Responsible for the input of cruise group allocations into the back-office IMP system.
- Loading of contracted allocation including Hotels/Events/Transfer/Cruise groups
- Building of all CSI packages prior to the package going on sale
- Ensuring the booking process is clear for all departments
- Frequent audits of elements loaded to CSI to ensure information is accurate
- Working with TravelTek to ensure a smooth day to day running of the system and highlighting any areas that are not performing correctly or need enhancing
- Assisting sales and admin with any booking/loading issues (this may include being contacted outside normal working hours)
- Building good working relationships across the business in order to deliver to appropriate timescale.
- Escalating any technical problems with urgency to minimise business impact.

**Skill set required**:
**Essential**
- Eye for accuracy and detail
- Approachable, with a willingness to help
- A want to learn and develop
- Willing to commit time and effort in to making the system run smoothly

**Desirable**
- Have a high level of understanding of Itour
- An interest in travel or travel industry experience

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Office: 2 years (required)

Work Location: In person

Application deadline: 22/05/2024
Reference ID: CSI Executive