Customer Service Executive

2 weeks ago


Leeds, United Kingdom CONNECTED L GROUP Full time

Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences.

**Duties**:

- Provide exceptional customer service to clients via various face to face channels
- Resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order processing
- Enter customer data accurately into the system
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend suitable solutions
- Communicate effectively with customers to ensure their satisfaction
- Maintain a high level of product knowledge to address customer inquiries

**Requirements**:

- Excellent phone etiquette and communication skills
- Strong data entry skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience preferred
- Ability to work in a fast-paced environment

**Job Types**: Full-time, Permanent

**Salary**: From £23,553.43 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Leeds (preferred)

Work Location: In person



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