Customer Support Executive

1 month ago


Leeds, United Kingdom Post Recruitment Ltd Full time

POST is partnered with a fast-growing legal technology company that is looking to grow their already, incredibly successful internal customer support team.

Our client is looking for a passionate Customer Support Executive. The role involves building strong relationships both with suppliers as well as clients in the UK. The aim of the role is to provide exceptional customer service and bring it to a top level, where clients feel personally attached to their support team.

**Key Responsibilities -**
- Support clients through answering, distributing, and maintaining incoming questions related to orders
- Log clear and accurate support calls and maintain updates on all enquiries
- Maintaining call logs and resolving within service level agreements
- Help to resolve client queries by working with Data Provider and Authorities
- Support client’s enquiries to ensure completion of searching and services as per their order
- Maintain advanced knowledge of the products and services

**What we need from you-**:
**Key Skills & Experience -**
- Flexible attitude around learning new software and implementing changes within the process - full in-house training will be provided.
- Problem solving, analytical and diagnostic skills.
- A real passion for customer service
- Effectively managing time and resources to ensure that work is completed efficiently using the ability to multi-task.
- Great team player, a passion and desire to make difference
- Willingness to learn and constantly develop
- Using appropriate interpersonal styles to establish effective relationships with external partners and internal colleagues; interacting with others in a way that promotes openness and trust and gives confidence

**What you’ll get-**:
**The package -**
- Offering a basic salary of £22,000
- 25 days annual leave
- Monday to Friday 9am -5.30pm 1 hour for lunch
- Additional benefits include private medical insurance, life insurance, company pension, flexible annual leave, referral scheme and company-wide events.

This is an exciting opportunity for a successful sales professional, looking to further develop their sales career within a pioneering technology business.



  • Leeds, United Kingdom Tile Giant Full time

    **Title**: Customer Support Executive **About us**: Tile Giants head office is based in Leeds, with over 50 stores and more than 250 staff across the UK Our philosophy is “To provide amazing tile ranges in an ethical and sustainable way”. We like to ensure our colleagues enjoy coming to work and there is a common culture for service and...


  • Leeds, United Kingdom Candoo Partners limited Full time

    Remote role - With one day per month in London - Innovative Proptech **Remote home based role - **£20,000 to £25,000 (based on experience)** **The company** Our client are an innovative PropTech company. They provide an online auction marketplace and provide their technology to customers and their customers so they can sell online. Due to recent...


  • Leeds, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Executive Position in Leeds to work for a reputable insurance business! This would be an an excellent opportunity for someone experienced looking for that step in their career and to join a business which offer excellent progression and development! Client Details Page Personnel...


  • Leeds, United Kingdom Force24 Full time

    Force24 is the UK’s fastest growing marketing automation platform. At the heart of this is growing our team to and we have an exciting new opportunity for a Customer Support Executive to join us. We have a hybrid approach to work, with regular attendance in our Leeds office a requirement of the role. This is a great opportunity for a graduate looking to...


  • Leeds, United Kingdom Homeflow Full time

    Homeflow is a market-leading, fast-growing, profitable, software-as-a-service (SaaS) business in the property market, and we’re looking to grow significantly over the next two to three years. We think we’re a lovely team of people with a fantastic company culture that we want to retain as we grow - ambitious, hard-working and collaborative yet respectful...


  • Leeds, United Kingdom Post Recruitment Ltd Full time

    POST is partnered with a fast-growing legal technology company that is looking to grow their already, incredibly successful internal customer support team. Our client is looking for a passionate Customer Support Executive. The role involves building strong relationships both with suppliers as well as clients in the UK. The aim of the role is to provide...


  • Leeds, United Kingdom Digital Infrastructure Full time

    **Customer Technical Support Executive** **Full-time** **Salary: £20,000 - £25,000 per annum** **Location: Hybrid - Warrington/Yorkshire/Home-based** We’re new, we’re ambitious, we want to make a difference and we want your help. Our vision is “to deliver an empowering and fulfilling broadband experience based upon ensuring we keep every promise...


  • Leeds, United Kingdom learndirect i-to-i Full time

    **i-to-i TEFL **is one of the longest standing TEFL course providers (Teaching English as a Foreign Language) and we’ve been in operation since 1994. We offer online and practical TEFL courses, short-term teaching internships overseas, and TEFL jobs worldwide. We are focused on offering great products and service to our customers and have a small but very...

  • Customs Executive

    2 days ago


    Leeds, United Kingdom Ligentia Full time

    The Customs Executive will work as part of the Central Customs Team to facilitate customs entries, deal with customs queries and complete reclaims. Working to ensure entries are prioritised and completed against agreed SLAs, your key responsibilities will be: - Processing Import Customs Entries (Home Use, SFD, C21 and bond). - Calculating VAT / Duty,...


  • Leeds, United Kingdom learndirect Full time

    Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach. As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our...

  • Executive Support

    1 month ago


    Leeds, United Kingdom TCC and Recordsure Full time

    TCC and Recordsure Group have an exciting opportunity for an Executive Support to join the admin support function, working alongside the HR team. This is a full-time, hybrid working role, based partly from home and from our office in Leeds city centre. Applications for part-time working will also be considered. **Accountabilities** **Executive Assistant...


  • Leeds, United Kingdom REAKT Recruitment Full time

    **Customer Success / Partner Success Executive - Data | Business Intelligence| Document Management | Print Management & IT Solutions sector** **Hybrid role - WFH & occasional office days (Central Leeds)** **2 sides to this position - Customer Success and Partner Success** Offering the opportunity for someone with a background in either customer or partner...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Executive Position in Leeds to work for a reputable insurance business! This would be an an excellent opportunity for someone experienced looking for that step in their career and to join a business which offer excellent progression and development! Client Details Page Personnel...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Executive Position in Leeds to work for a reputable insurance business!This would be an an excellent opportunity for someone experienced looking for that step in their career and to join a business which offer excellent progression and development!Client DetailsPage Personnel have...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Executive Position in Leeds to work for a reputable insurance business!This would be an an excellent opportunity for someone experienced looking for that step in their career and to join a business which offer excellent progression and development!Client DetailsPage Personnel have...


  • Leeds, United Kingdom Page Personnel Full time €23,000 - €25,000

    Page Personnel have just registered a new exciting Permanent Customer Service Executive Position in Leeds to work for a reputable insurance business! This would be an an excellent opportunity for someone experienced looking for that step in their career and to join a business which offer excellent progression and development! Client Details Page Personnel...


  • Leeds, United Kingdom Dusk Full time

    **Customer Services Executive** **£21,000 per annum.** **Hours of Work: Monday to Friday, 37.5 hours per week** **Location: Leeds** **Working shifts of 8am - 4pm and 12pm - 8pm** **About Us**: Since we were founded in 2016, DUSK has been bringing affordable luxury homeware to the UK; making beautifully curated homeware accessible to all through...


  • Leeds, United Kingdom Reed Business Support Full time

    **Role: Sales Executive** **Salary: Circa £30k + Performance related bonus** **Location: Leeds** **Hours: Mon - Thur 09:00 - 17:00 & Fri 09:00 - 16:00** Reed is advertising an exciting and rare opportunity on behalf of a market leading environmentally conscious manufacturer in Leeds. This is a position that has guaranteed career security within a business...


  • Leeds, United Kingdom Lucy Walker Recruitment Ltd Full time

    **Customer Demand Executive - FMCG - Leeds - Superb Benefits inc. 27 days holiday + BH, hybrid working** This is a fantastic opportunity for a confident and professional Graduate who can hit the ground running to join an exciting forward thinking organisation **As a Customer Demand Executive you will be responsible for**: - Forecasting what the consumer...


  • Leeds, United Kingdom Morgan King Full time

    **Job Title: Customer Service Executive** **Company**: A £30 million family-owned printing company located in Leeds, just a 10-minute walk from the city centre. **Role**: Customer Service Executive **Flexibility**: Hybrid and flexitime **Salary**: Negotiable, Depending on Experience (DOP) **Responsibilities**: - Serve as a vital link between the sales...