Current jobs related to International Customer Specialist - Hatfield - Computacenter
-
International Customer Specialist
4 months ago
Hatfield, United Kingdom Computacenter Full time**International Customer Specialist** **Location**: Hatfield, London Blackfriars or Manchester **Hours**: Full-time - 37.5 hours per week **Role Type**: Permanent **Life on the team** The International Business Support Team is a cross functional, dedicated team focused on standing up and transacting of international business across Europe, accountable...
-
Internal Technical Support Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout the RoleThis is a unique opportunity to join Mitsubishi Electric as an Internal Technical Support Specialist, where you will play a crucial role in providing exceptional customer service and technical support to our internal and external customers.Key ResponsibilitiesTechnical Support: Provide proactive and customer-orientated technical support...
-
Internal Technical Support Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout the RoleThis is a unique opportunity to join Mitsubishi Electric as an Internal Technical Support Specialist, where you will play a crucial role in providing exceptional customer service and technical support to our internal and external customers.Key ResponsibilitiesTechnical Support: Provide proactive and customer-orientated technical support...
-
Internal Application Specialist
4 days ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob Title: Internal Application EngineerWe are seeking a highly skilled and customer-focused Internal Application Engineer to join our team at Mitsubishi Electric.Job Summary:This role is responsible for providing proactive and customer-orientated technical support services to our internal and external customers, and distributors via remote support services...
-
Internal Application Specialist
4 days ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob Title: Internal Application EngineerWe are seeking a highly skilled and customer-focused Internal Application Engineer to join our team at Mitsubishi Electric.Job Summary:This role is responsible for providing proactive and customer-orientated technical support services to our internal and external customers, and distributors via remote support services...
-
Internal Technical Support Specialist
6 days ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Internal Technical Support Specialist to join our team at Mitsubishi Electric. As a key member of our technical support team, you will be responsible for providing exceptional technical support and solutions to our internal customers.Key ResponsibilitiesProvide proactive and...
-
Internal Technical Support Specialist
6 days ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Internal Technical Support Specialist to join our team at Mitsubishi Electric. As a key member of our technical support team, you will be responsible for providing exceptional technical support and solutions to our internal customers.Key ResponsibilitiesProvide proactive and...
-
Internal Application Specialist
1 week ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and motivated Technical Support Engineer to join our team at Mitsubishi Electric. As a key member of our engineering team, you will be responsible for providing exceptional technical support to our internal and external customers, ensuring timely resolution of technical issues, and delivering...
-
Internal Application Specialist
1 week ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and motivated Technical Support Engineer to join our team at Mitsubishi Electric. As a key member of our engineering team, you will be responsible for providing exceptional technical support to our internal and external customers, ensuring timely resolution of technical issues, and delivering...
-
Internal Application Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and motivated Technical Support Engineer to join our team at Mitsubishi Electric. As a key member of our engineering team, you will be responsible for providing exceptional technical support to our internal and external customers, ensuring timely resolution of technical issues, and delivering...
-
Internal Application Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and motivated Technical Support Engineer to join our team at Mitsubishi Electric. As a key member of our engineering team, you will be responsible for providing exceptional technical support to our internal and external customers, ensuring timely resolution of technical issues, and delivering...
-
Internal Application Specialist
1 week ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and motivated Technical Support Engineer to join our team at Mitsubishi Electric. As a key member of our engineering team, you will be responsible for providing exceptional technical support to our internal and external customers, ensuring timely resolution of complex technical issues, and...
-
Internal Application Specialist
1 week ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and motivated Technical Support Engineer to join our team at Mitsubishi Electric. As a key member of our engineering team, you will be responsible for providing exceptional technical support to our internal and external customers, ensuring timely resolution of complex technical issues, and...
-
Customer Housing Advisor
3 months ago
Hatfield, United Kingdom Customer Service and Call Centres Full time**Job Title**:Customer Housing Advisor **Salary**:£24,000 - £26,000 per annum **Location**:Hatfield (Hybrid) **Contract**:Full time, Permanent **Hours**:Monday to Thursday 9am - 5pm, Friday 9am - 4.30pm **COMPANY PROFILE** Our client based in Hatfield are seeking a passionate and committed Housing Advisor to provide advice, guidance, and support to...
-
Internal Communications Specialist
4 months ago
Hatfield, United Kingdom Internal Board - for Logistics Hourly Paid Employees Only Full time**_ Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status._** **About the...
-
Internal Technical Support Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeJob DescriptionRole Summary:This role is a key part of our team, responsible for providing technical support and solutions to our internal and external customers. The successful candidate will be a proactive and customer-orientated individual who can work effectively in a fast-paced environment.Key Responsibilities:Technical Support: Provide first-line...
-
Internal Application Solutions Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support and Engineering Services Expert to join our team at Mitsubishi Electric. As a key member of our organization, you will play a critical role in providing exceptional technical support and engineering services to our internal and external customers.Key ResponsibilitiesTechnical...
-
Internal Application Solutions Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support and Engineering Services Expert to join our team at Mitsubishi Electric. As a key member of our organization, you will play a critical role in providing exceptional technical support and engineering services to our internal and external customers.Key ResponsibilitiesTechnical...
-
Lead Internal Communications Specialist
1 month ago
Hatfield, Hertfordshire, United Kingdom Ocado Retail Ltd Full timeCompany Overview:At Ocado Retail, we are at the forefront of online grocery shopping, operating as the largest online-only grocer globally. Our commitment to providing an exceptional customer experience drives us to innovate continuously, ensuring we deliver the supermarket of tomorrow, today.Role Overview:We are seeking a Lead Internal Communications...
-
Account Management Specialist
1 month ago
Hatfield, Hertfordshire, United Kingdom Schneider Electric Full timeJob OverviewPosition: Account Management Specialist - InternalObjective:The primary goal is to enhance revenue by promoting Schneider Electric's offerings to your designated customer accounts through effective communication and relationship management. This role requires the cultivation of strong connections with essential stakeholders within your customer...
International Customer Specialist
4 months ago
**International Customer Specialist**
**Location**: Hatfield or London Blackfriars
**Hours**: Full-time - 37.5 hours per week
**Role Type**: Permanent
**Life on the team**
The International Business Support Team is a cross functional, dedicated team focussed on standing up and transacting of international business across Europe, accountable for the locally delivered customer experience. As a dedicated international delivery team, we will undertake pre-sale engagement through to sales order management and post-sales activities.
In this team, you’ll be working with some of the largest and most high-profile businesses across the globe, alongside with some of our most experienced and knowledgeable Customer Specialists.
**What you’ll be doing**
You’ll be responsible for the pre-sales and post-sales aspect of our international customers while ensuring a great customer experience and developing relationships with all stakeholders.
This will include:
- Preparing pre-sales quotations in line with customer requirements working alongside our sales and vendor teams
- Work closely with the lead account team to ensure the quantities and agreed pricing are consistent across quotes, PO’s and invoices
- Work with internal service providers to obtain information relating to the effective and accurate sales order processing, including validation of international ordering protocols for Export and Intra-EU shipments
- Prompt processing of orders, credits and rebills in SAP
- Accountable for the management of customer stock (buy & store) and works closely with Partner Management and Configuration and Logistics to optimise stock levels
- Supports standard customer reporting requirements as required (as identified through the standard service description)
- Proactively resolves and manages customer, account, order, and invoices queries (as received) promptly
- Identifies and participates in process, customer optimisation projects both locally and with the lead country Customer Management and Account teams
- Maintains systems awareness training to stay up to date for any changes
- Maintains a sufficient level of understanding of European exporting regulations to ensure compliance and correct tax handling
- Develops strong, collaborative customer & business account management relationships that drives greater engagement and customer satisfaction.
**What you’ll bring**
- Experience of working Sales Operations and Customer Service roles
- Some experience in handling large, complex, and international customer orders and projects
- Customer and sales orientation
- Reliability, conscientiousness, sense of responsibility and initiative
- Basic knowledge of project coordination
- Ability to work in a team, on their own, with the ability to prioritise workload
- Knowledge of the major IT manufacturers and their products
- Adds value to team efforts by sharing knowledge and ideas
- Able to articulate the service the customer requires and delivers to that standard
- Can use active listening skills and probing techniques to understand the priorities and concerns of others
- Strong communication skills with good command of spoken and written English, [French or German]
- Willingness to travel
- Strong knowledge of SAP (SD Module), OneTouch / Salesforce, MS Office, E-Business Tools.
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
- No weekends
Work Location: Hybrid remote in Hatfield, AL10 9TW
Reference ID: 202962