Helpdesk Administrator

3 months ago


Hebburn, United Kingdom Enertech FM Limited Full time

Job description

An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Newcastle/Hebburn Office, as part of our Helpdesk team.

Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts managers, suppliers and clients to offer our high standards of customer service and SLA's across our company. The post holder will support a maintenance operation by receiving and dispatching service requests, updating both internal Job Logic CAFM and client systems, administering procurement, producing high quality documentation.
- Effective and courteous handling of customer queries and service requests.
- Experience with Job Logic CAFM system
- Fast and accurate generation, and closure, of reactive work orders on the site-based maintenance personal management system.
- Generation and closure of scheduled work orders, on a weekly basis.
- Production of high quality MS Word based documentation, from limited specification and within tight timelines.
- Accurate logging of purchase orders and filing of associated documentation
- Updating in-house systems and external systems.
- Monitoring quote requests and chasing engineers/subcontractors for job updates on daily basis.

**Job Types**: Full-time, Permanent

**Job Types**: Permanent, Full-time

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person



  • Hebburn, United Kingdom CV-Library Full time

    Facilities Helpdesk Administrator - Hebburn - HVAC Contractor CBW Staffing Solutions are working with a leading company within the HVAC industry, we are seeking a dedicated Helpdesk Administrator to provide comprehensive services to a wide range of commercial and industrial clients. As a Helpdesk Administrator, you will be the first point of contact for...

  • Helpdesk Administrator

    4 months ago


    Hebburn, United Kingdom Enertech FM Limited Full time

    Job description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Head Office in Hebburn, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers,...

  • Helpdesk Administrator

    4 months ago


    Hebburn, United Kingdom Enertech FM Limited Full time

    Job description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Newcastle/Hebburn Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers,...

  • Helpdesk Administrator

    3 months ago


    Hebburn, United Kingdom Enertech FM Limited Full time

    Job description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Hebburn Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is seeking a dedicated Helpdesk Administrator to provide comprehensive services to commercial and industrial clients. As a Helpdesk Administrator, you will be the first point of contact, handling all helpdesk inquiries and ensuring a smooth and efficient service. This is a permanent position, based in a leading company within the HVAC...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is seeking a dedicated Helpdesk Administrator to provide comprehensive services to commercial and industrial clients. As a Helpdesk Administrator, you will be the first point of contact, handling all helpdesk inquiries and ensuring a smooth and efficient service. This is a permanent position, based in a leading company within the HVAC...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a dedicated and customer-focused Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and efficient service.About the Role:This is a permanent...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a dedicated and customer-focused Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and efficient service.About the Role:This is a permanent...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a dedicated and organized Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and efficient service.About the Role:This is a permanent position...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a dedicated and organized Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and efficient service.About the Role:This is a permanent position...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a dedicated and customer-focused Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and efficient service.About the Role:Manage and respond to...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a dedicated and customer-focused Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and efficient service.About the Role:Manage and respond to...

  • Helpdesk Coordinator

    3 months ago


    Hebburn, United Kingdom Detail2Recruitment Full time

    We are working with a growing Facilities Management organisation who are looking for an additional helpdesk coordinator for their office in the North East in the South Tyneside area to join their expanding service team. **Job Purpose** To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator - HVAC IndustryCBW Staffing Solutions is seeking a dedicated Helpdesk Administrator to provide comprehensive services to a wide range of commercial and industrial clients in the HVAC industry. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator - HVAC IndustryCBW Staffing Solutions is seeking a dedicated Helpdesk Administrator to provide comprehensive services to a wide range of commercial and industrial clients in the HVAC industry. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries and ensuring a smooth and...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator - HVAC IndustryCBW Staffing Solutions is seeking a dedicated Helpdesk Administrator to provide comprehensive services to a wide range of commercial and industrial clients in the HVAC industry.This is a permanent position, based in Hebburn, Tyne & Wear, offering a competitive salary between £25,000 - £28,000 per annum, depending on...


  • Hebburn, South Tyneside, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator - HVAC IndustryCBW Staffing Solutions is seeking a dedicated Helpdesk Administrator to provide comprehensive services to a wide range of commercial and industrial clients in the HVAC industry.This is a permanent position, based in Hebburn, Tyne & Wear, offering a competitive salary between £25,000 - £28,000 per annum, depending on...

  • Service Coordinator

    4 months ago


    Hebburn, United Kingdom Detail2Recruitment Full time

    We are working with a growing Facilities Management organisation who are looking for an additional helpdesk coordinator for their office in the North East in the South Tyneside area to join their expanding service team. **Job Purpose** To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone...

  • Service Coordinator

    3 months ago


    Hebburn, United Kingdom D2R Full time

    We are working with a growing Facilities Management organisation who are looking for an additional helpdesk coordinator for their office in the North East in the South Tyneside area to join their expanding service team. **Job Purpose** To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone...