Customer Service Advisor

1 month ago


London, United Kingdom Relay Group Limited Full time

We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Sales Advisor. In this role, you will be responsible for engaging with customers, understanding their needs, and recommending solutions that best fit their requirements.

**Responsibilities**:

- Greet customers warmly and engage them in conversation to understand their needs and preferences
- Provide product demonstrations and educate customers on the features and benefits of our products/services
- Assist customers in selecting the right products/services based on their requirements
- Answer questions and address concerns in a professional and courteous manner
- Follow up with customers to ensure their satisfaction and resolve any issues or concerns
- Meet or exceed sales targets and performance goals

**Skills**:

- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and multitask effectively
- Positive attitude and willingness to learn and adapt

**Salary**: From £23,940.71 per year

**Benefits**:

- Company events
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- London (preferred)

Work Location: In person

Application deadline: 05/03/2024


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