Operations and Customer Service Assistant

5 months ago


Bury St Edmunds, United Kingdom Bestico UK Ltd Full time

**Operations and Customer Service Assistant**

**The Company**

Bestico produces and markets a range of natural pest control solutions for livestock farmers based on natural enemies (beneficial insects). We’re part of Koppert, the Dutch-based, family-owned business renowned for biological control solutions for horticultural and agricultural industries. Our products provide a natural strategy, protecting both livestock and farm workers from problems associated with pests, without the risks and disadvantages of chemical pesticides.

**The Role**

This varied role offers an excellent opportunity, possibly for someone taking the first steps on their career path, to gain experience in several areas of a small business, whilst actively contributing to our growth in the UK.

**Requirements**:

- An excellent customer care ethic
- A desire to be involved in both administrative and warehousing sides of the business, including manual handling
- The flexibility and initiative to work independently if required
- Comfortable speaking with customers on the telephone
- Proficiency in MS Word, Excel and Outlook
- A good standard of literacy and numeracy, ideally with Grade C or above in Maths and English at GCSE level (or equivalent)
- Organisational and time management skills
- An interest in agriculture/ the livestock industry would be advantageous
- Above all you need to be a team player with a hands-on attitude

There may be opportunities to visit our offices in France and Holland for training and team-building.

References will be required.

**We offer an attractive package including a competitive salary, 32 days annual leave, free on-site parking, company sick pay, pension and healthcare schemes.**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,193.34 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
- Store discount

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Bury St. Edmunds (required)

Work Location: In person



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