Operations and Customer Service Assistant
5 months ago
**Operations and Customer Service Assistant**
**The Company**
Bestico produces and markets a range of natural pest control solutions for livestock farmers based on natural enemies (beneficial insects). We’re part of Koppert, the Dutch-based, family-owned business renowned for biological control solutions for horticultural and agricultural industries. Our products provide a natural strategy, protecting both livestock and farm workers from problems associated with pests, without the risks and disadvantages of chemical pesticides.
**The Role**
This varied role offers an excellent opportunity, possibly for someone taking the first steps on their career path, to gain experience in several areas of a small business, whilst actively contributing to our growth in the UK.
**Requirements**:
- An excellent customer care ethic
- A desire to be involved in both administrative and warehousing sides of the business, including manual handling
- The flexibility and initiative to work independently if required
- Comfortable speaking with customers on the telephone
- Proficiency in MS Word, Excel and Outlook
- A good standard of literacy and numeracy, ideally with Grade C or above in Maths and English at GCSE level (or equivalent)
- Organisational and time management skills
- An interest in agriculture/ the livestock industry would be advantageous
- Above all you need to be a team player with a hands-on attitude
There may be opportunities to visit our offices in France and Holland for training and team-building.
References will be required.
**We offer an attractive package including a competitive salary, 32 days annual leave, free on-site parking, company sick pay, pension and healthcare schemes.**
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,193.34 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
- Store discount
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Ability to Commute:
- Bury St. Edmunds (required)
Work Location: In person
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