Customer Assistant

6 months ago

Bury St Edmunds, United Kingdom M&S Full time

**All the details**

**Customer Assistant Travel Money**

**Work Pattern**:
Tuesday 15:00 - 19:00
Thursday 15:00 - 19:00
Sunday - 10:00 - 14:00

**Purpose**

To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time

Champion new ways of working within stores through an open mindset and positive attitude

Complete tasks and processes that deliver best in town standards

Serve and sell across all Travel Money and other service channels brilliantly well

Be the voice of our customer to help us continually improve

**Key Accountabilities**

Demonstrate a genuine interest in your customers and build good relationships

Serve our customers efficiently and brilliantly well

Deliver best in town standards through presentation standards, availability and keeping the store clean and tidy

Skilled to utilise all digital tools and communication channels to do the job

Share customer and colleague feedback to help us do things better

Share Travel Money knowledge and experience with colleagues to support others in building skill and confidence

Own your own learning & development and proactively access digital learning solutions

Know the daily sales targets, priorities, promotions & selling opportunities

Have great product knowledge to sell and recommend our products and services help our customers

Proactively engage with customers to understand their needs and make recommendations

Understand the store priorities and the part you play

Complete all Travel Money tasks with pace, accuracy and in line with procedures

Follow safe, legal and financial crime working practices

**Key Capabilities**

Understands how M&S operates, its strategy, future and the role they play

Committed to delivering excellent work fast with great attention to detail

Open to and acts on feedback, asking for this regularly

Sets performance objectives for self in conjunction with line manager and in line with business plans

Takes accountability for planning and managing own work efficiently to ensure objectives are met

Is curious and asks questions to challenge the status quo ask why the company does things the way it does things and suggests improvements

Effective at communicating; ensures communication is clear and simple

In control of their own reactions and considers how to share their perspective to create better reaction for team

Copes well with change and work challenges, recovering quickly from its impact

Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**

Contributing to store profitability

Work to get things done right first time within timescales

Comprehensive knowledge of Travel Money channels

Good level of product knowledge and other services

Up to date knowledge of the commercial operation and brilliant basics

Understand customer needs and spot selling opportunities to delight

Adapting to change

Flexible and able to learn quick.

**Everyones Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

  • Customer Assistant

    7 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Bury St Edmunds **All the details** **Working Pattern**: **Monday 04:15-10:15** **Tuesday 04:15-10:15** **Friday 04:15-10:15** **Saturday 04:15-10:15** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Bury St Edmunds **All the details** **Working Pattern**: Sunday 0600-1000 Monday 0430-0830 Friday 0430-0830 **This position contains an Unsociable Premium Pay which is £12.00 plus £3.00 Premium Pay. This pay rate is between the hours of 10pm and 6am.** **Purpose** To deliver a great shopping experience for our...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Work Pattern** Week One: Monday 11:00-18:00 Friday 10:00-17:00 Saturday 10:00-17:00 Week Two: Sunday 10:00-17:00 Wednesday 10:00-17:00 Friday 10:00-17:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Service Assistant

    1 month ago

    Bury St Edmunds, United Kingdom CV-Library Full time

    Customer Service Assistant   £25,000-£26,000 DOE Monday – Friday Full time Temp-to-perm Bury St Edmunds   On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Customer Service Assistant to join their welcoming team. The successful candidate will have previous experience within a Customer...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Customer Assistant Travel Money** **Work Pattern**: Tuesday - 15:00 - 19:00 Thursday - 15:00 - 19:00 Saturday - 15:00 - 19:00 **Purpose** To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through an open...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Working Pattern**: **Thursday 1315 - 2115** **Friday 1315 - 2115** **Saturday 1315 - 2115** **Sunday 14 - 1800** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Work Pattern** Week One: Mon 10-6 Tues 10-6 Fri 10-6 Sat 10-6 Week Two: Sun 10-6 Mon 10-6 Thurs 10-6 Fri 10-6 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Work Pattern** SUN 10:00-17:00 WEDS 10:00-17:00 FRI 10:00-17:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Work Pattern** **Week 1** Mon - 04:30 - 14:30 Tues - 1200-2000 Weds - 1200-2000 Sat - 0600-1400 **Week 2** Sun - 0600-1400 Mon - 0430-1430 Tues - 1200-2000 Weds - 1200-20:00 All interviews must take place face to face in the hiring store. **Purpose** To deliver a great shopping experience for our customers, we are looking for...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom Marks & Spencer Full time

    **Working Pattern**: **Week one**: **Thursday 11-3** **Saturdaay 8:30-2** **Week two**: **Sunday 10-3:30** **Thursday 11-3** **This is a Part Time, Permanent Position. Due to legal requirement, you must be 18 years and over to be to be considered for this role.** **Purpose** - To deliver a great shopping experience for their customers, putting customers...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom Marks & Spencer Full time

    **All interviews must take place face to face in the hiring store.** **Work Pattern**: Week one: Sun 10-2 Mon 11-3 Weds 10-3 Week two: Mon 11-3 Tues 11-4 Sat 10-2 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom Marks & Spencer Full time

    **Working Pattern**: **Tuesday - 16:00-21:00** **Wednesday - 16:00-21:00** **Saturday - 16:00-21:00** **Tuesday - 16:00-21:00** **Wednesday - 16:00-21:00** **Saturday - 16:00-21:00** **This is a Part Time, Permanent poisiton.** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom Marks & Spencer Full time

    **Working Pattern**: **Sunday - 14:00-18:00** **Friday - 16:00-21:00** **Saturday 16:00-21:00** **Sunday - 14:00-18:00** **Friday - 16:00-21:00** **Saturday 16:00-21:00** **This is a Part Time, Permanent position.** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Operations and Customer Service Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom Bestico UK Ltd Full time

    **Operations and Customer Service Assistant** **The Company** Bestico produces and markets a range of natural pest control solutions for livestock farmers based on natural enemies (beneficial insects). We’re part of Koppert, the Dutch-based, family-owned business renowned for biological control solutions for horticultural and agricultural industries. Our...

  • Customer Service Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Customer Service £25,000-£30,000 DOE Monday to Friday 9am-5:30pm Permanent Main duties: - Building relationships over the phone - Providing quotations to prospective clients - Managing the client’s expectations throughout service delivery - Building relationships with colleagues / clients with a consultative approach - Securing business from...

  • Customer Experience Lead

    4 days ago

    Bury St. Edmunds, United Kingdom Hungry Horse Full time

    About the RoleWe are seeking an Assistant Manager to join our team at Hungry Horse. As an Assistant Manager, you will be responsible for supporting the General Manager in the day-to-day running of the business, leading the team in delivering amazing customer experiences, and upholding high standards in all aspects of the operation.Key ResponsibilitiesSupport...

  • Customer Assistant

    6 months ago

    Bury St. Edmunds, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Clothing & Home **Key Capabilities** **Working Pattern** week 1 - sun-13:00-17:00 wed - 16:00-20:00 thurs-17:00-21:00 week 2 - sun-13:00-17:00 wed - 16:00-20:00 thurs-17:00-21:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new...

  • Customer Advisor

    7 months ago

    Bury St. Edmunds, United Kingdom B&Q Full time

    **About the role** **Customer Advisor outdoor / seasonal** **Part time - 20 hours per week** **Month Fixed Term Contract** **Monday - Friday, 7.00am - 10.00pm / Saturday - Sunday 8am - 8pm** **UK Notional hourly rate £11.31 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    6 months ago

    Bury St. Edmunds, United Kingdom Boots Full time

    Summary Job Reference: 230943BR - Job Reference: 2 3 0 9 4 3 B R Bury St Edmunds, Cornhill Permanent Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...

  • Customer Service Relief Hybrid

    6 months ago

    Bury St. Edmunds, United Kingdom Greater Anglia Full time

    £22,470 rising to £23,386 rising to £26,000 **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to...