Customer Assistant

3 days ago


Bury St Edmunds, United Kingdom M&S Full time

**All the details**

**Work Pattern**

SUN 10:00-17:00
WEDS 10:00-17:00
FRI 10:00-17:00

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

**Everyones Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


  • Customer Assistant

    4 weeks ago


    Bury St. Edmunds, United Kingdom McColl's Retail Group Full time

    **Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.** Here at McColl’s, we pride...

  • Customer Assistant

    4 days ago


    Bury St. Edmunds, United Kingdom McColl's Retail Group Full time

    **Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.** Here at McColl’s, we pride...

  • Customer Assistant

    4 days ago


    Bury St. Edmunds, United Kingdom McColl's Retail Group Full time

    **Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.** Here at McColl’s, we pride...

  • Customer Assistant

    2 weeks ago


    Bury St. Edmunds, United Kingdom McColl's Retail Group Full time

    **Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team.** Here at McColl’s, we pride ourselves on being the second largest multiple convenience operator in the UK. Our continued success depends entirely on the dedication of our store teams. With an exciting acquisition program and our continued...

  • Customer Assistant

    4 weeks ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Bury St Edmunds **All the details** **Working Pattern**: **Monday 04:15-10:15** **Tuesday 04:15-10:15** **Friday 04:15-10:15** **Saturday 04:15-10:15** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    6 days ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Bury St Edmunds **All the details** **Working Pattern**: Sunday 0600-1000 Monday 0430-0830 Friday 0430-0830 **This position contains an Unsociable Premium Pay which is £12.00 plus £3.00 Premium Pay. This pay rate is between the hours of 10pm and 6am.** **Purpose** To deliver a great shopping experience for our...

  • Customer Assistant

    5 days ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Early Mornings - Bury St Edmunds **All the details** **Working Pattern** **This position contains an Unsociable Premium Pay which is £10.90 p/h plus Premium Pay of £3 p/h.** **Pay is rising to £12 p/h + £3 p/h Unsocial Premium Pay from 1st April 2024.** Week 1 Tuesday 04:30 - 08:30 Wednesday 04:30 -...

  • Customer Assistant

    5 days ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Work Pattern** Week One: Monday 11:00-18:00 Friday 10:00-17:00 Saturday 10:00-17:00 Week Two: Sunday 10:00-17:00 Wednesday 10:00-17:00 Friday 10:00-17:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    4 weeks ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Customer Assistant Travel Money** **Work Pattern**: Tuesday - 15:00 - 19:00 Thursday - 15:00 - 19:00 Saturday - 15:00 - 19:00 **Purpose** To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through an open...

  • Customer Assistant

    4 weeks ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Customer Assistant Travel Money** **Work Pattern**: Tuesday 15:00 - 19:00 Thursday 15:00 - 19:00 Sunday - 10:00 - 14:00 **Purpose** To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through an open mindset and...

  • Customer Assistant

    3 days ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Customer Assistant Travel Money** **Work Pattern**: Tuesday 15:00 - 19:00 Thursday 15:00 - 19:00 Sunday - 10:00 - 14:00 **Purpose** To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through an open mindset and...

  • Customer Assistant

    3 days ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Customer Assistant Travel Money** **Work Pattern**: Tuesday - 15:00 - 19:00 Thursday - 15:00 - 19:00 Saturday - 15:00 - 19:00 **Purpose** To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through an open...


  • Bury St. Edmunds, United Kingdom CRA Group Ltd Full time

    **What we'll give**: **Customer Services Assistant - RAF Honington** - £9.60 per hour, 21 hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up to 44% off...


  • Bury St. Edmunds, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...


  • Bury St. Edmunds, United Kingdom Huws Gray Full time

    We have an exciting opportunity for a **Customer Service Assistant** **(Yard) **to join our team in **Bury St Edmunds**. The role is offering a competitive salary and range of fantastic benefits. Huws Gray Group are a fast-growing company and since the formation in 1990, have developed from a single branch of 5 staff in Anglesey to over 300 locations...

  • Customer Assistant

    2 months ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Working Pattern**: **Thursday 1315 - 2115** **Friday 1315 - 2115** **Saturday 1315 - 2115** **Sunday 14 - 1800** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    2 days ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Working Pattern**: **Thursday 1315 - 2115** **Friday 1315 - 2115** **Saturday 1315 - 2115** **Sunday 14 - 1800** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    5 days ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Work Pattern** Week One: Mon 10-6 Tues 10-6 Fri 10-6 Sat 10-6 Week Two: Sun 10-6 Mon 10-6 Thurs 10-6 Fri 10-6 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    3 weeks ago


    Bury St. Edmunds, United Kingdom M&S Full time

    **All the details** **Work Pattern** **Week 1** Mon - 04:30 - 14:30 Tues - 1200-2000 Weds - 1200-2000 Sat - 0600-1400 **Week 2** Sun - 0600-1400 Mon - 0430-1430 Tues - 1200-2000 Weds - 1200-20:00 All interviews must take place face to face in the hiring store. **Purpose** To deliver a great shopping experience for our customers, we are looking for...

  • Customer Assistant

    6 days ago


    Bury St. Edmunds, United Kingdom Marks & Spencer Full time

    **Working Pattern** Week 1 Sunday 1200-1800 Wednesday 1600-2100 Friday 1600-2100 Week 2 Wednesday 1600-2100 Friday 1600-2100 Saturday 1500-2100 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...