Customer Service Advisor

6 months ago


Lutterworth, United Kingdom GXO Logistics Full time

Are you someone who is always willing to put the customer’s needs first? Do you excel in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you

Here at GXO, we are looking for a **Customer Service Advisor** to join our team at our BT site in Lutterworth. Managing a diverse workload, you will provide exceptional customer service to the contract. You will be joining a team which is a vital centre point of contact for all enquiries from both internal and external customers.

If successful you will be working a 4 on 4 off shift pattern, working the hours of 06:00 - 18:00.

**Pay, benefits and more**:
We’re looking to offer a salary of up to £24,000 per annum and 22 days annual leave (including bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more

**What you’ll do on a typical day**:

- Daily contact with customers and suppliers to arrange bookings and service request
- Deliver excellent customer service as part of all tasks
- General administrative tasks and duties

**What you need to succeed at GXO**:

- A desire to work in a customer-facing role and provide excellent service
- Comprehensive computer skills - including Excel and Word
- Excellent attention to detail
- Possess excellent people skills and be a team player

**We engineer faster, smarter, leaner supply chains.



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