Frontline Customer Service Representative

2 weeks ago


Lutterworth, Leicestershire, United Kingdom Austin Fraser Full time
Hospitality Assistant

We are seeking a highly organized and detail-oriented individual to support our hospitality operations as a Frontline Customer Service Representative.

Main Responsibilities:

  • Deliver exceptional service in dining areas, including bars, restaurants, and private dining settings.
  • Maintain high-quality standards to ensure efficient and friendly service.
  • Identify opportunities to enhance financial performance and guest satisfaction.
  • Support team members in the food and beverage department as needed.
  • Accurately manage billing and collect all payments due.
  • Ensure high standards of hygiene in all areas of responsibility.
  • Handle financial transactions with precision and ensure financial accountability.
  • Participate in training programs to improve skills and service delivery.
  • Implement safety protocols, including fire evacuation procedures.

Employee Perks:

  • A competitive salary of up to £25,000 per annum and stable employment arrangement.
  • Opportunities for career advancement and skill enhancement.
  • Work uniforms and meals provided during shifts.


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