Business Support Administrator

3 weeks ago


South Shields, United Kingdom I-C-W Group Full time

Company **ICW Building Control**
Job Title**:Business Support Assistant**
Reporting to**:Business Support Manager**
Department/Location**:South Shields**

**Main Purpose**

The Business Support Assistant will report to Business Support Manager

**Key Accountabilities**

Carries out the administrative function of the building control service in line with internal procedures to ensure processes, duties and the QMS in the business support section are delivered efficiently.

**Key Duties**
- Uploading project correspondence to company systems
- Following up on phone calls and contacts as appropriate
- Creating, maintaining, and entering information into databases.
- Providing administrative support to other sections as required

**Personal skills & knowledge**
- An understanding of building regulations
- Excellent problem
- solving skills
- A tactful approach
- Excellent communication and negotiation skills
- Time management skills and organisation ability
- Excellent team working skills, with the ability to work effectively alone
- Excellent attention to detail

**Essential Criteria**
- Excellent communication skills both verbal and written
- Proficient in MS Office

**Desirable Criteria**
- Experience of ISO 9001 practices and procedures
- Experience with various IT software packages

**Additional Information**
As part of the ICW Group everyone is:

- expected at all times to behave and act in a way which promotes and contributes to the overall aims, values and ethos of the Company.
- required to participate in regular training and other learning activities, and in supervision, appraisal and development as required by the Company’s policies and procedures
- required to participate in any relevant current and new legislative and regulatory activities as may occur from time to time

**Salary**: £21,050.00-£22,000.00 per year

**Benefits**:

- Company pension
- Enhanced maternity leave
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- South Shields, NE33 1LE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 31/07/2023
Reference ID: ICWBC/04



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