Problem Manager

Problem Manager, ITIL, Outside IR35, 3 months, Public Sector ITIL Problem Manager Our Management Consultancy client are supporting a Higher Education Institute to deliver demonstrable change in the management identification and resolution of problems within the IT services. We are looking for a ITIL Problem Manager for a 3-month contract(chance of...

Netcompany is seeking a talented Major Incident/Problem Manager to drive forward our delivery capability and deliver optimum solutions to clients.The successful candidate will have considerable experience working with the ITIL Service Lifecycles in an ITIL-based Service Management environment and hold ITIL Foundation V4 or equivalent experience.The role...

**JOB DESCRIPTION**: IT Problem Management Analyst Leeds, or any UK office NEW GROUND WON’T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Despite best efforts, things break, and unexpected events happen which can disrupt the operation of IT services. This role is responsible for...

**About the CDS Technology team**: We create and develop software that makes a difference to people’s lives. We work on projects that fit with the CDS core values of making a positive difference, and we feel good about our work. Our hybrid working model is centred around a team delivery approach; meaning our people come first. Supporting each other to...

**About the CDS Technology team**: We create and develop software that makes a difference to people’s lives. We work on projects that fit with the CDS core values of making a positive difference, and we feel good about our work. Our hybrid working model is centred around a team delivery approach; meaning our people come first. Supporting each other to...

**About the CDS Service Delivery team**: We're accountable for projects and services that makes a difference to people’s lives. We work on projects & with customers that fit with the CDS core values of making a positive difference, and we feel good about our work. Our working model is centred around a team delivery approach; meaning that creating a...

LMS Group is seeking a highly skilled Advanced Problem Solver to join our team. As an Advanced Problem Solver, you will be responsible for identifying and resolving complex technical issues, developing process improvements, and providing expert-level technical guidance.Key RequirementsMinimum 3 years of experience in a support-based or MSP environment.Strong...

Job Description: Reccreate is seeking a talented Creative Problem Solver to join our team and contribute to creating innovative solutions that drive business growth.\The ideal candidate will have a strong portfolio showcasing expertise in social media design, motion design, and email marketing. Experience with Adobe Creative Suite is essential, particularly...

Job Advert As a Problem Coordinator, you will be responsible for managing both proactive and reactive problems arising from incidents, conducting trend analysis, and finding effective solutions. You will collaborate and coordinate with other team members, both within the UK and internationally, including external vendors, to ensure problems are addressed...

Join our team as a Tier 1 Customer Experience Agent and be part of a dynamic team that is dedicated to delivering exceptional customer experiences. As a key member of our customer support team, you will be responsible for providing timely and effective support to our customers via multiple channels.In this role, you will handle basic inquiries, troubleshoot...

Company Overview">We are Netcompany, a leading digital challenger in Europe.Our vision is to be the forefront of technology innovation and revolutionize the way businesses operate.We offer a comprehensive range of services from application development and cloud migration to program delivery and service operations.Job Description">Major Incident/Problem...

An out of scope contract opening for a Service Manager with a large public sector client. Service Manager Duration: 6 months initially IR35: OUT of scope Location: Remote (estimated 1 day on a local site per month - London / York preferred) Start date: New Year Our client is looking for a service manager to manage their analytical platform service to users....

Sales Manager - Spray Shop Manager - Spray Manager - Wood Finishes - Wood Finishing - Paint Sprayer - Joinery SprayerOur client is a well established manufacturing company specialising in the supply of decorative and protective industrial finishes for wood, metal, glass, and plastics.An excellent opportunity has arisen for anSalesManager and would suit a...

Job DescriptionWe are seeking an experienced Service Management Director to lead our IT service delivery team. In this role, you will be responsible for managing the day-to-day operations of our service desk and ensuring that incidents and problems are resolved in a timely manner.The ideal candidate will have a strong background in service management, with...

ResponsibilitiesOwn the end-to-end problem and incident lifecycle, ensuring timely resolution and root cause analysis.Drive proactive problem management, identifying recurring issues and working with Product and Engineering to implement preventive measures.Identify areas for improvement and implement changes to optimize performance.

_Recruit, train and retain a skilled team of Customer Support agents_ - _Align with the other regional managers for Customer Support to ensure that workflows and processes are smooth and efficient_ - _Support delivery of cost savings identified in the budget planning by ensuring that your team is onboarded in a timely manner and to plan_ - _Ensure that KPIs,...

**Technology Operations Leader**We are seeking an experienced Technology Operations Leader to join our team at SPG Resourcing. In this role, you will be responsible for leading the delivery of technology operations, including incident and problem resolution, knowledge management, maintenance, and change management.The ideal candidate will have strong...

Job Title: IT Service Delivery ManagerThe Service Delivery Manager plays a crucial role in ensuring the smooth operation of end-to-end service delivery, guaranteeing incident and problem resolution, knowledge management, maintenance, and change management adhere to agreed processes and response times.This key position involves managing customer...

Jameson Legal is seeking a highly skilled IT service delivery manager to join its team in Leeds. The successful candidate will be responsible for proactively monitoring our internal systems, ensuring all system monitoring alerts are processed in a timely manner and that incidents and changes are dealt with appropriately.Reporting to the Infrastructure...

McNeil & Co. is a dynamic company that values innovation, expertise, and collaboration. As an Academic Delivery Manager, you will play a key role in promoting progress and inspiring our clients, employees, investors, and communities to achieve their greatest potential.Job DescriptionLead the overall deployment of Lean Transformation initiatives, with...