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Implementation Change Lead

7 months ago

Newham, United Kingdom Change Grow Live Full time

Overview:
**Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Change Grow Live Newham Rise have been delivering drug and alcohol services in Newham for the last 10 years. Based across 4 community hubs, we support Newham residents (age 11+) who are either struggling with their own, or a loved one’s drug and/or alcohol use. We provide a variety of interventions, supporting an individual to achieve and sustain their recovery goals

We have an exciting opportunity for a **Implementation Change Lead** who has the skills and experience to assess and engage with our service users and their families, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

**Where**: Newham

**Hours**: 37.5 per week

**Salary**: £43,814.50 - £50,346.75 pro rata dependent on experience

**Allowance**: £4072.06 Inner London Weighting pro rata

**Contract Type**: Fixed Term - 6 Months

**Responsibilities**:
**About the role**:
We are looking for an experienced leader to oversee our implementation plan and mobilise a number of different changes and new initiatives, in a timely manner, as per our tender.

Supported by the Services Manager and the national Implementation Team, the role will involve a number of key tasks, not limited to:

- Consultation with existing staff on changes
- Recruitment to a number of new roles and teams
- Working closely with key central teams, e.g. facilities, HR, marketing, legal
- Lead on the mobilisation, implementation and transformation of the service from an operational perspective
- Mobilising new projects and initiatives
- Communicating with key stakeholders including service users and other organisations on the proposed changes
- Promotion and publication of the service to encourage referrals and ultimately, more service users engaging with the service.

**About you**:

- Considerable experience of working within substance misuse services with a clear understanding of the need for and ability to deliver quality services
- Experience of managing project development and leading a service operation
- Experience of working within contracts, service agreements and service delivery systems
- Able to work as a member of a team
- Experience of staff supervision
- Experience of delivering services in a community setting
- The ability to communicate confidently and effectively, verbally and in writing
- the ability to employ an empathetic and non-judgmental attitude towards service users

**What we will give to you**:

- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Regular supervision
- Training, career development & progression opportunities
- Refer a Friend Scheme

If you are bold, compassionate and open and want to empower others to reach their recovery goals, we would love to hear from you.

**Whilst the contractual base is our Canning Town site, you will be expected to travel across the borough as per the needs of the role.**

**For a discussion about the role, please call Lauren Mulligan (Services Manager) on 07584385665