Regulatory Casework Officer

2 weeks ago

Inverness, United Kingdom Scottish Government Full time

**Details**:
**Reference number**:

- 325359**Salary**:

- £30,558 - £33,539- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer- B1**Contract type**:

- Permanent**Type of role**:

- Other**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Inverness, Scotland, IV3 8NWAbout the job

**Job summary**:
**Would you like to contribute in making a difference to the lives of the people of Scotland? If the answer is yes, we have the opportunity for you working in the Crofting Commission directorate at the Scottish Government.**

The Crofting Commission is a Non-Departmental Public Body led by a Board of 9 Commissioners and consisting of approximately 70 officials responsible for the regulation of crofting and maintaining the Register of Crofts. Crofting is a traditional system of smallholdings unique to certain areas of Scotland, particularly the Highlands and Islands which brings a range of benefits including helping sustain rural communities, supporting biodiversity, and low intensity, small scale food production. Crofting is underpinned by the Crofters (Scotland) Act 1993 and the Crofting Reform Scotland (2010) Act. These Acts give rights to crofters and protect crofting land for the future, in which the Crofting Commission has a pivotal role as the sole Regulatory body.

Joining a busy group, you must be comfortable working with others to meet statutory deadlines within a policy framework. You will be able to develop and maintain good working relationships with a wide range of stakeholders including internal Commission teams and external contacts such as crofters, solicitors, landlords and other government departments to ensure delivery of an effective and efficient public service.

You will regularly use Microsoft Outlook, Teams, Edge and Adobe Acrobat and will become familiar with using the case work processing system known as CIS. Once you are experienced in the role you will have the opportunity to be involved in improvement groups and you will also have the opportunity to learn basic Gaelic conversation if you wish to.

**Job description**:

- Liaise with Regulatory Casework Administrators who validate regulatory cases that are ready to take forward to the next stage of processing.
- Make regulatory decisions on regulatory cases that meet certain criteria as a straightforward case.
- Undertake complex updates within the Crofting Information Database system in relation to crofting casework.
- Respond to requests for information in relation to Freedom of Information including the completion of responses to complaints, MSP/MP correspondence and related enquiries as necessary.
- Participate within Short-Term Working Groups - this will provide an opportunity to work with colleagues in different teams within the Commission to drive forward various priority projects.
- Line management of at least one casework administrator.

**Person specification**:
**Qualifications**

No specific qualifications required for this post.

**Essential Criteria**
1. Excellent written and verbal communication skills, with an ability to communicate clearly with a variety of audiences.
2. Strong planning and organisational skills, including the ability to manage demanding workloads and competing priorities.
3. Ability to research and analyse information to make informed decisions and present information to senior staff.
4. Confident using and learning IT/online programs such as Microsoft products.

**Benefits**:

- Alongside your salary of £30,558, Scottish Government contributes £8,250 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:
Sift and Interview dates TBC.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil

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