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Outpatient Booking Administrator
3 months ago
**Outpatient Bookings Administrator | Administration | Spire Nottingham Hospital | Full Time - Mon-Fri | Permanent | £ **20,475 plus Excellent Benefits
At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.
As part of our commitment to both patients and colleagues we are looking for an Outpatient Bookings Administrator to join our wonderful team. This is an excellent opportunity for someone with previous experience in customer service and administration to join us as an Outpatient Bookings Administrator.
This is a permanent full time role working 37.5 hours per week. Working between 08.00 - 18.00 Monday to Friday.
**Duties and responsibilities**:
- Face to face liaison with patients and consultants as a first point of contact in the hospital (face to face or via the telephone), providing information where requested and booking appointments.
- Maintain an efficient admissions booking system for all Out-patients and day-case patients.
- Communicate any relevant information regarding the patients’ stay to the appropriate hospital department e.g. Wards, Theatre, Discharge Liaison, Consultants, Finance / Pre-admission.
- Add or cancel bookings as requested by Consultants or patients and notify all relevant hospital departments.
- With colleagues in the In-patient Booking Office, provide a “help desk” service for patients’ with medical and other pre-admission queries.
- Liaise with patients and all other hospital departments to ensure full and accurate communication and organisation regarding the patients’ admission and stay in Spire Parkway Hospital.
**Who we're looking for**:
- Previous experience in an administration and customer service based position.
- Someone who is highly organised and accurate and works well to tight deadlines
- Must be a good communicator and have good computer literacy
- Someone who works well as part of a team
**Benefits**
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
**Please see the attached benefits leaflet for more information.**
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
- Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date._
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