Outpatient Booking Administrator

3 months ago


Nottingham, United Kingdom Spire Healthcare Full time

**Outpatient Bookings Administrator | Administration | Spire Nottingham Hospital | Full Time - Mon-Fri | Permanent | £ **20,475 plus Excellent Benefits
At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

As part of our commitment to both patients and colleagues we are looking for an Outpatient Bookings Administrator to join our wonderful team. This is an excellent opportunity for someone with previous experience in customer service and administration to join us as an Outpatient Bookings Administrator.

This is a permanent full time role working 37.5 hours per week. Working between 08.00 - 18.00 Monday to Friday.

**Duties and responsibilities**:

- Face to face liaison with patients and consultants as a first point of contact in the hospital (face to face or via the telephone), providing information where requested and booking appointments.
- Maintain an efficient admissions booking system for all Out-patients and day-case patients.
- Communicate any relevant information regarding the patients’ stay to the appropriate hospital department e.g. Wards, Theatre, Discharge Liaison, Consultants, Finance / Pre-admission.
- Add or cancel bookings as requested by Consultants or patients and notify all relevant hospital departments.
- With colleagues in the In-patient Booking Office, provide a “help desk” service for patients’ with medical and other pre-admission queries.
- Liaise with patients and all other hospital departments to ensure full and accurate communication and organisation regarding the patients’ admission and stay in Spire Parkway Hospital.

**Who we're looking for**:

- Previous experience in an administration and customer service based position.
- Someone who is highly organised and accurate and works well to tight deadlines
- Must be a good communicator and have good computer literacy
- Someone who works well as part of a team

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

**Please see the attached benefits leaflet for more information.**

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
- Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date._



  • Nottingham, United Kingdom Spire Healthcare Full time

    **Outpatient Bookings Administrator | Administration | Spire Nottingham Hospital | Full Time - Mon-Fri | Fixed term| Competitive salary plus Excellent Benefits At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues. As part of...


  • Nottingham, United Kingdom Spire Healthcare Full time

    **Outpatient Booking Administrator | Customer Service/Administration | Nottingham | Full Time, Permanent | £22,386 PA plus excellent benefits** Spire Nottingham Hospital are looking for a driven and motivated individual to provide an efficient administrative service within the Bookings Department, working within established policies and processes. To...


  • Nottingham, United Kingdom Spire Healthcare Full time

    **Outpatient Bookings Administrator | Spire Nottingham Hospital | £20,397 per annum + Extensive Benefits | Full Time Mon-Fri Spire Nottinham Hospital are expanding the scope of services we offer our patients and as such we’re looking for an Outpatient Bookings Administrator to join our friendly team. This role will be responsible for providing a high...

  • Bookings Assistant

    2 months ago


    Nottingham, United Kingdom Spire Healthcare Full time

    **Outpatient Bookings Assistant | Customer Service/Administration | Nottingham | Full Time, 18 month FTC | £22,327 PA plus excellent benefits** Spire Nottingham Hospital are looking for a driven and motivated individual to provide an efficient administrative service within the Bookings Department, working within established policies and processes. To...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Therapy & Rehabilitation Services, Clinical Support Division based at QMC. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. The Outpatient Administration service is part of Therapies and Rehabilitation Services, which is one of the Directorates that...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an excellent opportunity to join the Therapy & Rehabilitation Outpatient Admin Service, Clinical Support Division based at City Hospital. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. You will have excellent customer service skills and be committed to providing a first class service....


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre. The Outpatient Administrators' core working days are Monday to Friday. The hours will be over 5 days, with shift patterns between 8am-6pm. You will have excellent customer service skills and be committed to providing a first class service....


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre. The Outpatient Administrators core working hours are Monday to Friday between 8am-6pm. You will have excellent customer service skills and be committed to providing a first class service. You will be a conscientious and enthusiastic team...


  • Nottingham, United Kingdom Spire Healthcare Full time

    **Outpatient Appointments Administrator | Outpatients | Spire Nottingham - Tollerton | Full Time | Permanent | £22,327.50 per annum plus excellent benefits** At Spire Nottingham we have an exciting opportunity for an Administrator to join our team as an Outpatient Appointments Administrator. This is an excellent opportunity to develop a career in...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    **Key tasks are**: Booking/amending/cancelling patient appointments Reception cover Answering patient queries by phone and email Registering new patients Processing of Legal requests Management of team email inboxes Liaising with colleagues and clinical staff to amend diaries General administration of Outpatient Clinics In addition to the above, you need to...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within the Trauma and Orthopaedic Fracture Clinic on Gateway B at the NHS Treatment Centre. This 30 hours/per week Outpatient Administrator role will be worked over Monday, Tuesday, Wednesday, Thursday and Friday 6 hours per day and a variety of day time shifts. Fracture clinic is extremely fast paced and is the busiest...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Therapy & Rehabilitation Services, Clinical Support Division based at QMC. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. Working for your organisation With over 17,000 staff, we are one of the biggest employers in the city with a central role in...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Therapy & Rehabilitation Services, Clinical Support Division based at QMC. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. [03/07 11:26] Brown Laura 9 (Human Resources) Working for your organisation With over 17,000 staff, we are one of the biggest...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within the Trauma and Orthopaedic Fracture Clinic on Gateway B at the NHS Treatment Centre. This 30 hours/per week Outpatient Administrator role will be worked over Monday, Tuesday, Wednesday, Thursday and Friday 6 hours per day and a variety of day time shifts. Fracture clinic is extremely fast paced and is the busiest...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    **Outpatient Administrator Registration & Referrals Department** An exciting opportunity has arisen for an Administrator to join our Outpatient Registration & Referrals Team within the Ambulatory Care Division based at the Nottingham NHS Treatment Centre. We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in the...

  • Outpatient Coordinator

    3 months ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    The post holder will act as Deputy to the Administration Manager for the day to day supervision of the outpatient clinics and line management of outpatient admin teams and will work closely with the Administration and Service Managers to ensure the quality service. The post holder will also be responsible for overseeing the booking of appointments and...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Trauma and Orthopaedics **Grade** - Band 3 **Contract** - Permanent **Hours** - Part time - 30 hours per week (Various shifts including 9.00am - 3.00pm, 10.00am - 4.00pm and 11.00am - 5.00pm) **Job ref** - 164-5346282 **Site** - Fracture Clinic Gateway B Treatment Centre **Town** - Nottingham **Salary** - £22,816 - £24,336...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an outpatient administrator to join our team in Sexual Health Services. We are looking for someone with a keen eye for detail who is able to accurately input data and is confident in the use of computerised technology. In addition to the below summary you need to familiarise yourself with the full Job Description and...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    We are looking to recruit an outpatient administrator to provide comprehensive administrative support to all areas of the service. You will help us to organise and administer activities in line with agreed service priorities. Please see attached job description and person spec for further details.


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within The Childrens Hospital Therapy team, at QMC campus to support maternity leave. You will be working alongside another Outpatient Administrator Monday - Friday in supporting the Occupational Therapy and Physiotherapy OP department. You will work Monday to Friday 8:30-4:30. However on alternate months the Wednesday...