Food and Beverage Staff

4 months ago


Portrush, United Kingdom Elephant Rock Full time

**Company description**

Elephant Rock Hotel is a boutique hotel situated in Portrush, County Antrim. The hotel boasts 18 en-suite bedrooms, along with a restaurant and cocktail bar.

**About the role**:
Elephant Rock Hotel is the newest addition to the developing seaside town of Portrush. With stunning sea views and immaculate interior design, Elephant Rock is an opportunity for talented and passionate restaurant and bar staff to make their mark. Within the hotel, there is a 30 seater restaurant, cocktail bar and terrace.

We are seeking to recruit dedicated and enthusiastic people to join our team. You will assist with the day-to-day service relating to food & beverage within Elephant Rock. We are seeking people with a passion for hospitality, in particular customer service and the ambition to progress. An important part of your job will be to welcome and serve all our guests ensuring they enjoy their dining experience. We encourage everyone to bring their own personality and passion to work every day. You will be encouraged to improve and maximise your potential and we will support you along the way.

**Main duties will include, but are not limited to**:

- Welcoming all guests to the restaurant in a friendly, polite manner.
- Serving food and beverage in a variety of settings and styles.
- Following the daily order of events as directed by the Management team.
- Using the hotel till systems to place orders and process customer payments correctly.
- With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest or customer queries.
- Take food and beverage orders, serve professionally and efficiently ensuring all guests have everything they need.
- Cleaning and resetting tables and ensuring all areas of the restaurant are neat and tidy.
- Carrying out all other daily duties as required by the management team.
- Directing any customer complaints to the Manager.
- Ensuring that your knowledge of the Hotel and facilities is up to date in order to upsell to guests if the opportunity arises.
- Making sure your personal appearance and uniform are in line with the required Hotel standards at all times.
- Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
- Attend any training that has been set up to aid your personal development.

**Applicant Essential Criteria**:

- Have a passion for the hospitality industry, great food, and great service.
- Have previous waiting experience in a bar/ restaurant/ hotel.
- Be an excellent team player with a positive and friendly attitude.
- Have a flexible approach to working shift patterns and be available to work morning, daytimes, evenings, and weekends.
- Have strong communication skills and be able to multi-task.

**Desirable**:

- Experience in a café/restaurant and/or bar.
- Experience in cocktail making.
- Barista trained.

**Job Types**: Full-time, Permanent

**Salary**: £8.00-£10.42 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Portrush BT56 8AY: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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