Call Centre Customer Service Advisor

5 days ago


StokeonTrent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

**IMMEDIATE INTERVIEWS AVAILABLE**

**Have **you previously worked in a fast-paced office or call Centre customer service environment as a sales support administrator or customer service advisor or call centre & are passionate about customer service we would love to hear from you**

**Are you someone who strives within a busy environment is confident in spinning plates & providing excellent customer service**

**M-F 8.30am -5pm Permanent Starting Salary 19k**

**Job Type / Category**
- Supporting the Key Account Managers and wider sales team in administration support
- Helping keep customers up to date with the progress of their orders.
- Ensure that the size and number of accounts are fully supported
- Ensure all targets are consistently achieved
- Informing customers of any stock issues.
- Filling out paperwork e.g. new line forms etc for the sales team.
- Maintain and accurately update all customer sales related information on the database.
- Attending tradeshows when required.
- General administration.
**Required Education, Skills and Qualifications**
- Ideally experience of working within a wholesale or retail environment would be ideal.
- Impeccable organisation and communication skills.
- Outstanding telephone manner, good vocabulary and literacy skills.
- Ability to act on initiative & solve problems quickly and calmly.
- A genuine interest in the online retail industry.
- Confidence in using MS Office.
- Excellent English.
**Benefits**
- Joining a successful, established local business
- Great company culture
- Working with a great team
- Social events

**Job Types**: Full-time, Permanent

**Salary**: Up to £19,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Gym membership
- Life insurance
- On-site parking
- Store discounts
Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)
**Experience**:

- Customer Support & Client Services Occupations: 1 year (required)
- Office or Call Centre: 1 year (required)
- Administration: 1 year (required)
Reference ID: RTH



  • Stoke-on-Trent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

    **Immediate Interviews: 19k plus 2.1k Annual bonus start dates scheduled for call centre customer service collections advisors** **Due to growth & expansion we are recruiting additional customer service collections advisors on a full-time permanent basis for our customer service collections department based in Stoke-on-Trent.** Our Customer Service and...


  • Burton-On-Trent, United Kingdom Fasttrack Resources Ltd Full time

    **Customer Service Advisor - Call Centre** Fasttrack Resources are proud to be working in partnership with a prestigious client who are looking to recruit for a **Customer Service Advisor** to join their team on a full time, permanent basis. This is a great opportunity to join a company working towards decarbonisation with renewable energy and electric...


  • Stoke-on-Trent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

    **Are you an experienced Call Centre Team Leader Looking to move up to a Call Centre Team Manager role?** We are currently recruiting an experienced Call Centre Customer Service Team Leader to join our organisation & support the Customer Service Managers in delivering excellent customer service to all our customers. The primary focus of the Customer...


  • Stoke-on-Trent, United Kingdom XPERT RECRUITMENT SOLUTIONS LIMITED Full time

    **Are you an experienced Call Centre Team Leader Looking to move up to a Call Centre Team Manager role?** We are currently recruiting an experienced Call Centre Customer Service Team Leader to join our Global organisation & support the Customer Service Managers in delivering excellent customer service to all our customers. The primary focus of the Customer...

  • Call Centre Advisor

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Inspired Gaming Group Full time

    Job Summary: Call Centre AdvisorInspired Gaming Group is seeking a friendly and approachable Call Centre Advisor to join their team in Burton-On-Trent. As a key member of the customer support team, you will be responsible for providing excellent customer service to customers via phone and face-to-face interactions. This is an excellent opportunity to develop...


  • Stoke-on-Trent, United Kingdom Imperial Personnel Full time

    Imperial Personnel are looking for Customer Service Advisors to work in a vibrant Inbound Call Centre in Stoke. Our client is a premium parcel carrier who take pride in ensuring their customer experience is the best in the market. - To be flexible to work on a rotated system, 5 out of 7, 37.5 hours a week working between 08:00 - 20:00 including Saturdays. -...

  • Call Centre Advisor

    6 days ago


    Southend-on-Sea, United Kingdom MERJE Ltd Full time

    We have a fantastic opportunity for a well organised, considerate Call Centre Advisor who has the ability to deliver exceptional customer service to join a growing and well established business. You will be joining an organisation who genuinely care about it's staff and can offer exciting progression opportunities. This is a multiple award winning business...


  • Stoke-on-Trent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

    **We are looking for a talented, inspirational experienced Call Centre Customer Service Team Leader or Call Centre Customer Service Team Senior to help support & develop our customer service teams based in Stoke.** **As a Team Leader, you will lead by example when it comes to delivering outstanding service and you will do this by providing a fantastic...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **CONTACT CENTRE ADVISOR- WORKING ON BEHALF OF A LEADING COMPANY BASED IN STOKE-ON-TRENT.** **PURPOSE OF THE ROLE** - You will be responsible for handling inbound and outbound calls to collect overdue payments and to arrange payment plans. - The employee will be able to support company goals by demonstrating excellent customer service skills and will act as...


  • Stoke-on-Trent, United Kingdom Blue Arrow Full time

    Are you looking for a new career and would like to showcase your outstanding Customer Service skills? If yes, they are looking to recruit a **Customer Service Advisor** to join their well-established team in Stoke on Trent on a **full-time permanent basis.** **_Please note the below role will be based on-site so you would need to live in Stoke or the...

  • Customer Service

    7 months ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Job description** **Customer Service - Financial Services** This is a full time permanent role **Salary** **- **£23,000 rising to £23,500 after 6 months plus BONUS **Shift Pattern**:Rotating shift pattern of 8am - 4.30pm one week, 10.30 - 7pm on the following week, Monday to Friday. One in 4 Saturdays 8am - 12.30 pm **The rewards**: - Earn why you...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays) Are you looking for a rewarding role where you can make a real difference?Join...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **CONTACT CENTRE ADVISOR- WORKING ON BEHALF OF A LEADING COMPANY BASED IN STOKE-ON-TRENT.** **PURPOSE OF THE ROLE** - You will be responsible for handling inbound and outbound calls to collect overdue payments and to arrange payment plans. - The employee will be able to support company goals by demonstrating excellent customer service skills and will act as...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays) Are you looking for a rewarding role where you can make a real difference?...

  • Call Centre Advisor

    5 days ago


    Stoke-on-Trent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

    **We are always looking to grow our teams with talented people, just like you! **If you are polite, professional and tenacious then we want to hear from you as we are looking to grow and extend our customer service collections team. March 21st start** **This is a permanent role **Salary - £19,000 OTE £21,400 choose your own shift pattern from these...

  • Contact Centre Advisor

    6 months ago


    Stoke-on-Trent, United Kingdom Holdcroft Full time

    **Contact Centre Advisor** Do you have excellent customer service skills and are looking for a new and exciting challenge? Providing support and assistance as part of our After Sales Team, you will book our customers in for service and MOT suggesting suitable aftercare products or services. **Salary**: £22,000 per annum plus bonus and...


  • Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    **Customer Service Advisor** Pertemps Stoke are delighted to be recruiting for motivated Customer Service Advisors for our prestigious client based in Stoke on Trent. Firmly established as one of the nation's favourite manufacturers and suppliers of composite doors, an exciting opportunityhas arisen for experienced customer service advisors to join an...


  • Stoke-on-Trent, United Kingdom Pinkstones Toyota Full time

    **Excellent opportunity to earn + excellent** **benefits package.** Working in our Toyota Service Contact Centre, you will be responsible for calling customers who have cars which are due a service/MOT/recall and booking them in, as well as taking incoming calls for bookings. With each customer, you will need to identify their needs and if there are any...


  • Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    **Customer Service Advisor** Pertemps Stoke are currently recruiting for a customer service advisor for our prestige client based in ST3. **Main duties of the Customer Service Advisor;**: - Liaising with all departments - Chasing/Progressing customer orders - Building and maintaining good relationships with customers - Use of in-house computer...


  • Stoke-on-Trent, United Kingdom Logic Resourcing Full time

    Fed up with feeling undervalued and being treated as just a number? We are recruiting on behalf of a leading training provider who truly understands the importance of valuing their employees and what better way to show this than by currently paying everyone additional money to support with the increase in energy prices as well as already budgeting for a pay...