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Medical Receptionist
2 months ago
**(Chelmsford)**:
**Responsibilities**:
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself.
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
- Process payments from patients for co-pays and uninsured visits.
- Schedule appointments for new and recurring patients based on Physician and PA/NP availability.
- Maintain hard copy patient records as well as the files stored in our EHR.
- Call patients to remind them of upcoming appointments.
- Provide patients with support and guidance as needed.
**Qualifications and Skills**:
- High school diploma/GED required (Associate degree preferred).
- 1+ years’ experience in medical assisting or administration.
- Ability to handle a fast-paced environment and prioritize tasks based on the importance.
- Excellent communication and problem-solving skills.
- Familiarity with Microsoft Office and desktop publishing software.
- Knowledge of Epic is a great plus.
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