Team Leader

3 months ago

Swansea, United Kingdom National Grid Electricity Distribution Full time

Job Introduction
Join us at National Grid Electricity Distribution (NGED) during this exciting phase of growth As part of our Efficiency Delivery programme, we're welcoming 140 new Team Leaders to our organisation. These roles play a pivotal role in driving performance and supporting the business with work volumes to ensure excellent customer service is delivered to our 8 million customers.

This is a crucial role to help drive forward performance and give our large teams the support they need in the field. The new Team Leader role will be one of ways to help improve the way we carry out our work.

The introduction of 140 Team Leaders is a significant investment in our future. It will not only support our busy team managers, but also ensure we are getting the best value out of the work we do to improve service for our 8million customers. We are recruiting across the whole of South Wales including Cardiff, Swansea, Llanfihangel and Ty Coch.

Evidence of your qualifications will be required prior to appointment.

If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.

Main Responsibilities
- Ensuring your teams adherence to Health and Safety regulations
- Efficient scheduling of work activities
- Collaboration with other teams to manage workload
- Driving team productivity and individual performance management
- Maintaining a full schedule of work for the team
- Ensure our people have the appropriate training and work authorisations to support a safe and productive working environment
- Respond quickly and professionally to customer complaints
- The ability to develop a good understanding of Health and Safety legislation, Electricity Safety, Quality and Continuity Regulations 2002 and Electricity at Work Regulations 1989
- Organised, with strong problem solving and the ability to think and plan ahead
- Good communicator with the presence to build strong relationships with our customers
- An understanding of and the ability to effectively manage performance
- Knowledge of craft roles or the ability/willingness to quickly develop your understanding of these roles and the work activities in your team

About The Company
Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

- 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
- Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
- Annual Share Save plan
- Contributory private healthcare scheme for you and your family
- Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
- Free on-site parking at all our main sites

**Things you need to know**

About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

  • Team Leader

    5 days ago

    Swansea, City and County of Swansea, United Kingdom Constellation Careers Full time

    Job Title: Team LeaderWe are seeking a highly organized and enthusiastic Team Leader to join our team at Constellation Careers!About the Role:As a Team Leader, you will be responsible for leading a team of experienced and enthusiastic staff at one of our food outlets at Stadium. Your primary focus will be on providing an exceptional customer experience,...

  • Team Leader

    5 days ago

    Swansea, City and County of Swansea, United Kingdom Constellation Careers Full time

    Job Title: Team LeaderWe are seeking a highly organized and enthusiastic Team Leader to join our team at Constellation Careers!About the Role:As a Team Leader, you will be responsible for leading a team of experienced and enthusiastic staff at one of our food outlets at Stadium. Your primary focus will be on providing an exceptional customer experience,...

  • Team Leader

    3 months ago

    Swansea, United Kingdom Card Factory Full time

    Job Introduction **Location: Card Factory FForestfach, Unit 3 Fforestfach Industrial Park, Swansea ,SA5 4BB** **Contracted Hours Available: 14** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real...

  • Team Leader

    4 months ago

    Swansea, United Kingdom Card Factory Full time

    Job Introduction **Location: Swansea Fforestfach** **Contracted Hours Available: 14** **Please note this role is a fixed term contract.** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on...

  • Team Leader

    2 months ago

    Swansea, United Kingdom Iceland Full time

    Description The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In...

  • Team Leader

    2 weeks ago

    Swansea, United Kingdom Iceland Full time

    Description The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In...

  • Team Leader

    4 months ago

    Swansea, United Kingdom Home Bargains Full time

    Job Introduction Home Bargains' Team Leaders support their store team to provide an excellent retail experience for our customers and deliver on store performance targets. Team Leaders are required to successfully complete the Store Management Induction within the first 6 weeks of starting. This is a comprehensive 6 week programme which is completed via...

  • Team Leader for Children's Team

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Randstad Care Full time

    We are seeking experienced professionals to fill two leadership roles within our Children's Team.**About the Roles:****Team Leader - Placement & Commissioning Team:****Job Type:** Full-time**Pay Rate:** £46 per hour**Team Manager - Practice & Performance Team:****Job Type:** Full-time**Pay Rate:** £46 per hour**Requirements for Both Roles:****Experience:**...

  • Team Leader for Children's Team

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Randstad Care Full time

    We are seeking experienced professionals to fill two leadership roles within our Children's Team.**About the Roles:****Team Leader - Placement & Commissioning Team:****Job Type:** Full-time**Pay Rate:** £46 per hour**Team Manager - Practice & Performance Team:****Job Type:** Full-time**Pay Rate:** £46 per hour**Requirements for Both Roles:****Experience:**...

  • Production Team Leader

    3 months ago

    Swansea, United Kingdom Yolk Recruitment Full time

    **Production Team Leader** **£28,000** **Swansea** Ready to take the lead in driving production, quality, continuous improvement, and safety in a bustling manufacturing environment? Yolk recruitment is proud to support this recruitment campaign for a dynamic Production Team Leader. In this pivotal role, you'll oversee Lead Operatives, Production...

  • Team Leader

    3 months ago

    Swansea, United Kingdom The Consumer Helpline Full time

    **Team Leaders** **Range of pay: £23,985 to £25,740** (following successful completion of your probation period and experience dependant) **Hours: Mon-Fri (37.5)** - **About TCH Group**:_ The Consumer Helpline, commonly referred to as TCH, is an award-winning contact centre and is part of the TCH Group. Sales is our DNA, Service is our Heartbeat. This...

  • Bar Team Leader

    3 months ago

    Swansea, United Kingdom Coyote Ugly Saloon - Swansea Full time

    Coyote Ugly is a renowned bar chain famous for its energetic atmosphere, lively entertainment, and exceptional customer service. We pride ourselves on creating unforgettable experiences for our patrons. We are looking for a dynamic and motivated Team Leader to join our team and help us continue to deliver top-notch service. ### Job Description: As a Team...

  • Electrical Team Leader

    4 days ago

    Swansea, City and County of Swansea, United Kingdom GE Aviation Full time

    Job Title: Electrical Team Leader Job Summary: GE's Power Conversion business is seeking a skilled Electrical Team Leader to join our team. As a key member of our team, you will be responsible for designing, commissioning, testing, troubleshooting, and remotely diagnosing variable frequency drives and associated power equipment. Key Responsibilities: *...

  • Electrical Team Leader

    4 days ago

    Swansea, City and County of Swansea, United Kingdom GE Aviation Full time

    Job Title: Electrical Team Leader Job Summary: GE's Power Conversion business is seeking a skilled Electrical Team Leader to join our team. As a key member of our team, you will be responsible for designing, commissioning, testing, troubleshooting, and remotely diagnosing variable frequency drives and associated power equipment. Key Responsibilities: *...

  • Electrical Team Leader

    2 days ago

    Swansea, City and County of Swansea, United Kingdom GE Aviation Full time

    Job Title: Electrical Team Leader Job Summary: GE's Power Conversion business is seeking a skilled Electrical Team Leader to join our team. As a key member of our team, you will be responsible for designing, commissioning, testing, troubleshooting, and remotely diagnosing variable frequency drives and associated power equipment. Key Responsibilities: *...

  • Electrical Team Leader

    2 days ago

    Swansea, City and County of Swansea, United Kingdom GE Aviation Full time

    Job Title: Electrical Team Leader Job Summary: GE's Power Conversion business is seeking a skilled Electrical Team Leader to join our team. As a key member of our team, you will be responsible for designing, commissioning, testing, troubleshooting, and remotely diagnosing variable frequency drives and associated power equipment. Key Responsibilities: *...

  • Warehouse Team Leader

    3 months ago

    Swansea, United Kingdom Yolk Recruitment Full time

    **Warehouse Team Leader** **£29,411** Looking for the next step in your career where you can make a real impact? Yolk Recruitment is thrilled to collaborate with a leading manufacturing company in the search for a Warehouse Team Leader. As a pivotal part of our operations, you'll have the opportunity to lead and inspire a dedicated team, driving...

  • Customer Team Leader

    4 months ago

    Swansea, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Bryn Road, Bryn Mill, Swansea, SA2 0AU - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: - Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._ - As a...

  • Claims Team Leader

    4 months ago

    Swansea, United Kingdom ERS Full time

    Overview Can you effectively support and lead a team of Claims Technicians? Our Team Leaders effectively lead, motivate and manage the smooth running of a Claims team whilst maintaining optimum efficiency and control of costs in line with the company business plan. The Claims Team Leader is responsible for the achievement of individual and team...

  • Customer Team Leader

    3 months ago

    Swansea, United Kingdom Coop Full time

    **Customer Team Leader** Location: 434 Gower Road, Killay, Swansea, SA2 7AJ Pay: £12.10 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...