Service and Supplier Analyst

5 days ago


Newport, United Kingdom Hays Specialist Recruitment Limited Full time

**Service and Supplier Analyst job in central Newport (hybrid)-c.£35K DOE + excellent benefits**
**Your new company**
A job opportunity has arisen for a Service and Supplier Analyst to join our exclusive client in Newport on a permanent basis. This role is based at a highly established and growing financial services organisation in Newport that are undergoing a period of changeand transformation. This role offers great scope for career progression plus the opportunity to work on several interesting projects.
**Your new role**
The Service and Supplier Analyst will be responsible for the management of IT suppliers through the full lifecycle as agreed in the organisation's outsourcing and third-party risk management policy and framework.
You will be responsible for overseeing IT Suppliers in line with Outsourcing and Third Party Risk Management policies and frameworks, identifying continuous improvement opportunities to maximise contract value, simplify processes and improve customer outcomes.
You will ensure that supplier risks and controls are managed appropriately with mínimal impact to the business, ensuring that risk reporting requirements are fulfilled and that IT suppliers have sufficient operational resilience plans. You will support theRelationship Manager within the business to onboard appropriate solutions and to ensure that the suppliers meet their service obligations, whilst also overseeing IT service management provided by the supplier to ensure that appropriate controls are in placeto mitigate any risks.
**What you'll need to succeed**
- Previous experience working in an IT Supplier Management function
- Proven experience of developing and embedding Supplier governance
- Experience in developing and negotiating robust contracts for IT goods and services
- Excellent stakeholder management, supplier management and communication skills
- Any previous experience working in the Financial Services sector would be an advantage although it is not essential
- If you hold an ITIL certification this would also be an advantage although not essential

**What you'll get in return**
The organisation offers a great working environment plus a benefits package that includes:

- 25 days annual leave plus bank holidays
- Additional day's annual leave on birthday
- Option to purchase extra annual leave (up to 5 days)
- 35 hour working week
- Excellent pension scheme - 10% employer contribution
- 4X life assurance
- Private healthcare scheme (after one years' service)
- Employee Assistance Programme
- Health and wellbeing benefits including eye tests
- Staff Socials
- Dental Insurance
- Critical Illness Cover
- Training and development opportunities
- City centre location
- Volunteer leave

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays also offer £500 worth of high street vouchers for all successful referrals.



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