Commercial Practitioner

**Job Title**: Commercial Practitioner

**Band**:4

**Salary**: £43,575 - £48,438

**Location**:Liverpool, Birmingham, Norwich or Newport

**Term**:Permanent

**Number of Positions**: 8

**Hours**: Full time/Compressed Hours/Part Time

**Closing Date: 03/06/24**

**Reserve Lists**
- **Do you want to progress your career in the UK’s largest public sector procurement organisation? If so, you will have the chance to create market leading commercial agreements that help shape how common goods and services are bought across the public sector.**_

**Job Summary**

Reporting to a Commercial Category Lead, the Commercial Practitioner is a key part of the Category team and has responsibility for ensuring the effective day to day management of Commercial Agreements (frameworks). This demands a significant level of customer and supplier relationship management, which are integral parts of the role.

**Commercial Directorate Overview**

Commercial is the largest directorate in CCS and is responsible for the design, development, implementation and management of our commercial agreements, which are used by our customers across the public sector. We have helped our customers:

- spend more than £34 billion through the agreements we create
- enjoy more than £3.5 billion in commercial benefits annually through our agreements

Category management sits at the heart of CCS. We use our deep knowledge and expertise of public sector suppliers, to create market and category strategies. These strategies are used within CCS to create market leading commercial agreements that help shape how common goods and services are bought across the public sector. Our skills are also used in carrying out commercial policy, development of new products and services and supplier relationship management.

**Team Summary**

This is an exciting opportunity to join one of our fifteen teams across our three categories, all of which manages over £34bn of Public Sector spending. We are a supportive team of highly-experienced procurement and category management professionals.

**Our Categories**:
Corporate Solutions - Helping the Public Sector with everything from management consultancy and legal advice, to temporary and permanent recruitment, apprenticeship training, learning and development, interpreting and translation services, contact centre solutions and more

Estates - Our wide range of commercial agreements can help the public sector to buy everything they need to build a better, greener and more sustainable future. Our industry experts manage all estates related needs cost effectively, efficiently and compliantly, while meeting government policies and targets: from social value to carbon net zero.

Technology - We help public sector customers buy and make the best use of technology in their organisations. We work closely with customers and suppliers to make sure we keep up with market developments, customer needs and enable digital transformation.

We support government projects and programmes of national UK significance - helping the public sector to build back better.

**Key Responsibilities**:

- Direct on the end to end Category management of our Commercial Agreements
- Lead on supplier relationship management, including the collection of supplier and customer management information, financial reporting, updating and assessing multiple data sources to identify trends and spending behaviours.
- Work in collaboration with suppliers to identify and drive on customer focused initiatives, networks and forums that will drive better buying behaviours and value across the public sector
- Proactively counsel on customer relationship management activities that build strong relationships with key customers, including the management of customer partnerships where applicable, to comprehend their business needs and intent to define how and where the CCS portfolio may support their business
- Act as a source of apt knowledge and advice for our customers in the relevant category, influencing their buying behaviours and aiding their call-off activities and commercial strategies where required
- Assisting the Category Lead in updating and developing the category strategy and heading on the presentation of this to key stakeholders as necessary.
- Counsel and/or assist the Implementation of initiatives, engagement and communication plans to retain and attract customers across one of the fifteen commercial categories in collaboration with other parts of the organisation.
- Helping with the development of other team members, ensuring resilience in the team either directly or through a matrix managed style approach.
- Identifying and providing recommendations for improvement of processes and implementing solutions to the benefit of CCS and the customer.
- Maintaining and evaluating data from a variety of digital systems, for which full training will be provided, to identify opportunities and initiatives that could deliver value.
- Communicating effectively to