Interim 1st Line Support Analyst

2 weeks ago


Newport, United Kingdom High Profile Resourcing Ltd Full time

Technical Analyst (1st Line Support)
3 month contract with scope for extension
Newport (based on-site full time)
£23-26,000/annum
Are you passionate about IT and eager to join a dynamic and award-winning team? We're looking for a motivated Technical Analyst to join a leading Managed IT Services provider. Based across various UK locations, our client offers a collaborative and supportive work environment with plenty of opportunities for growth.
Your Role:
* Be the first point of contact for customers, managing and resolving tickets via phone, email, or portal.
* Diagnose and troubleshoot issues, escalating complex problems to senior teams.
* Support systems including physical servers, virtualized environments, network devices, and workstations.
* Liaise with third-party providers and vendors for effective issue resolution.
Your Skills & Experience:
* Previous experience in a Managed Service Provider or Technical Support team.
* Strong knowledge in IT Service Management, Active Directory, Office 365, and email/web security management.
* Familiarity with ticketing systems, incident management, and basic SharePoint administration.
* Relevant qualifications (CompTIA, Azure, AWS, etc.) are advantageous but not essential.
Take the next step in your IT career with us—apply today



  • Newport, United Kingdom CV-Library Full time

    Technical Analyst (1st Line Support) 3 month contract with scope for extension Newport (based on-site full time) £23-26,000/annum Are you passionate about IT and eager to join a dynamic and award-winning team? We're looking for a motivated Technical Analyst to join a leading Managed IT Services provider. Based across various UK locations, our...


  • Newport, United Kingdom High Profile Resourcing Ltd Full time

    Technical Analyst (1st Line Support) Newport (based on-site full time) £24-26,000/annum Are you passionate about IT and eager to join a dynamic and award-winning team? We're looking for a motivated Technical Analyst to join a leading Managed IT Services provider. Based across various UK locations, our client offers a collaborative and supportive work...


  • Newport, United Kingdom High Profile Resourcing Ltd Full time

    Technical Analyst (1st Line Support)Newport (based on-site full time)£24-26,000/annumAre you passionate about IT and eager to join a dynamic and award-winning team? We're looking for a motivated Technical Analyst to join a leading Managed IT Services provider. Based across various UK locations, our client offers a collaborative and supportive work...


  • Newport, United Kingdom CV-Library Full time

    Technical Analyst (1st Line Support) Newport (based on-site full time) £24-26,000/annum Are you passionate about IT and eager to join a dynamic and award-winning team? We're looking for a motivated Technical Analyst to join a leading Managed IT Services provider. Based across various UK locations, our client offers a collaborative and supportive...


  • Newport, United Kingdom aap3 Full time

    Job Description12-month contract opportunity for an experienced 2nd line Support Specialist with the potential to go permanent.A candidate local to Newport, Wales is required. The role will be onsite.Working for a leader in global data centre solutions you will provide end-user support to 2nd level assisting users at the deskside and remotely working as part...


  • Newport, United Kingdom aap3 Full time

    Job Description 12-month contract opportunity for an experienced 2nd line Support Specialist with the potential to go permanent. A candidate local to Newport, Wales is required. The role will be onsite. Working for a leader in global data centre solutions you will provide end-user support to 2nd level assisting users at the deskside and remotely working...


  • Newport, United Kingdom AAP3 Full time

    12-month contract opportunityfor an experienced2nd line IT Support Specialistwith the potential to go permanent.Candidates must be based within a commutable distance to Newport, Wales for this role. The role will be based onsite in Newport.Working for a leading global organization you will provide end-user support to 2nd level assisting users at the deskside...


  • Newport, United Kingdom aap3 Full time

    Job Description 12-month contract opportunity for an experienced 2nd line Support Specialist with the potential to go permanent. A candidate local to Newport, Wales is required. The role will be onsite. Working for a leader in global data centre solutions you will provide end-user support to 2nd level assisting users at the deskside and remotely working...

  • It Service Desk

    3 weeks ago


    Newport Pagnell, United Kingdom Welcome Break Full time

    IT Service Desk Analyst - 2nd Line Welcome Break, Newport Pagnell, MK16 9EZ Maternity Cover - 1 year FTC Full time role Up to £27,500 p/a plus £3,500 On Call Allowance We're looking for maternity cover for one of our world-class team members on a 12 month fixed term contract.We have an exciting roadmap ahead.From networks and infrastructure to applications...


  • Newport Pagnell, United Kingdom CV-Library Full time

    Desktop Support Analyst Permanent Salary: £29,000 - £34,000 (+ benefits) Location: Home / Newport Pagnell Skills: Windows O/S, Mac O/S, Office 365, Remote Desktop tools We are looking to recruit a Desktop Support Analyst to join a leading global agency based in Newport Pagnell. This role is essential in providing first and second-line technical...

  • Asbestos Lab Analyst

    2 months ago


    Newport, United Kingdom CV-Library Full time

    Job Title: Asbestos Lab Analyst. Location: Newport, South Wales. Salary / Benefits £24k- £29k + Training + Benefits We have an exciting opportunity in South Wales for a BOHS P401 qualified Asbestos Lab Analyst to join a friendly and well-respected UKAS accredited Asbestos Laboratory. This role would suit someone who is looking to join a...

  • Asbestos Lab Analyst

    3 weeks ago


    Newport, United Kingdom Future Select Recruitment Full time

    Job Title: Asbestos Lab Analyst. Location: Newport, South Wales. Salary / Benefits £24k- £29k + Training + Benefits We have an exciting opportunity in South Wales for a BOHS P401 qualified Asbestos Lab Analyst to join a friendly and well-respected UKAS accredited Asbestos Laboratory. This role would suit someone who is looking to join a forward...


  • Newport, United Kingdom PurpleHouse Recruitment Full time

    **Ref**: FV24-1356 **Location**:Newport, Gwent, South Wales **Salary**: £40-45,000p.a. + Good benefits **Type**:Interim 12 Months minimum **Interim Senior HR Generalist/Junior HRBP** *** We are looking for a hands on proactive Senior HR Generalist/Junior HR Business Partner who is available fairly immediately. Based in a successful and growing global...


  • Newport, Newport, United Kingdom One PoS Ltd Full time

    As a Technical Support Specialist at One PoS Ltd, you will be responsible for delivering high-level IT support to our customers.Job OverviewWe are seeking a highly motivated individual to join our team in providing exceptional technical support and assistance to our clients. This role is ideal for someone who enjoys working in a dynamic environment and is...


  • Newport, Newport, United Kingdom Principal People Recruitment Full time

    A reputable food manufacturing company in the UK is seeking an Interim Health and Safety Manager to provide site-based operational support and guidance to their management teams. As a highly skilled professional, you will be responsible for maintaining a safe working environment and contributing to the company's overall success.To excel in this role, you...


  • Newport, Newport, United Kingdom First For Education Full time

    Job SummaryWe are seeking a dedicated and passionate Science teacher to provide interim cover in a Newport school. The successful candidate will be responsible for teaching Science to students, supporting student learning and potential, and implementing the curriculum.Key Responsibilities:Teaching and AssessmentDeliver engaging and effective lessons to...


  • Newport, United Kingdom aap3 Recruitment Full time

    12-month contract opportunity for an experienced 2nd line IT Support Specialist with the potential to go permanent. Candidates must be based within a commutable distance to Newport, Wales for this role. The role will be based onsite in Newport. Working for a leading global organization you will provide end-user support to 2nd level assisting users at...


  • Newport, Newport, United Kingdom CV-Library Full time

    About the Role:We are looking for a highly skilled 3rd Line Support Technical Lead to join our team on a 1-month contract in Newport, working 2 days a week onsite. The role combines project work with 3rd line support, covering Windows server, Active Directory, VMware, SAN configuration, backup technologies, firewall configuration, switch and router...


  • Newport, Newport, United Kingdom One PoS Ltd Full time

    One PoS Ltd is looking for an IT Service Delivery Expert to join our team. As an IT Service Delivery Expert, you will be responsible for delivering exceptional IT support to our customers and ensuring that their technical issues are resolved efficiently and effectively.Job DescriptionYou will join a small support desk to deliver outstanding levels of support...

  • Data Analyst Role

    2 days ago


    Newport, Newport, United Kingdom Newport City Homes Full time

    We are seeking a skilled Data Analyst to join our team at Newport City Homes. The ideal candidate will have a strong background in data analysis, with the ability to collect, organize, and interpret complex data sets.The successful candidate will be responsible for investigating second-line queries related to our HR system iTrent, assisting in developing...