Centre Supervisor Sport

2 months ago

Cardiff, United Kingdom Cardiff University Full time

**Centre Supervisor (University Sector - Sport)**

15613BR

Campus Services

Administrative Support

**Advert**

**Centre Supervisor (University Sector - Sport)**

We are looking for an enthusiastic, positive and reliable individuals who will be responsible to the Sport & Fitness Manager and will assist the management and operation of a University Sports facility.

Two posts available, both open-ended, full time position 35 hours per week and part time position of 28 hours per week.

Precise hours to be determined by the Line Manager, based on 5 out of 7 days including evenings and weekends to meet the operational needs of the business.

**Salary**: £21,197 - £23,144, per annum, pro-rata based on hours worked (Grade 3), £11.61 per hour.

**Package includes 32 days holiday per year plus 8 bank holidays pro tata for hours worked**, as well as access to a range of staff discounts and training.

**Please note this role requires you to be based on campus**

**Date advert posted: Thursday, 19 January 2023**

**Closing date: Monday, 6 February 2023**

**Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a university which seeks to fulfill our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.**

**IT IS OF THE UTMOST IMPORTANCE THAT YOU READ THE TEXT RELATING TO THE COMPLETION OF A SUPPORTING STATEMENT DETAILED WITHIN THE PERSON SPECIFICATION SECTION.**

**Main Duties**
- To assist the Manager in the day-to-day running of the facility to include the opening, closing and the security of the facility; the supervision, scheduling and motivation of staff; handling customer enquiries; delivering and monitoring of facility bookings; set up and storage of equipment; following financial procedures; service promotion; service development and sport and fitness instruction.
- To assist the Manager with the performance management, recruitment, training and development of the team.
- To ensure that users and visitors participate safely at all times and adhere to the service rules and regulations in place.
- To liaise with users to provide a supporting role to their activities and their use of facilities in accordance with industry trends, guidance and best practice.
- To liaise with other University staff and University contractors with regards to projects, events and any other issues.
- To ensure that service procedures and health & safety standards are adhered to, undertaking regular walk arounds, and keeping regular checks on equipment and facilities to ensure their maintenance and functionality is maintained.
- To monitor the cleaning contract and ensure that the high standards of cleanliness and hygiene are maintained.
- To organise and deliver sport related projects and activities providing qualified instruction where practicable and appropriate.
- To assist the Manager with service-related administrative duties including membership record maintenance, facility usage records, user evaluations and surveys.
- To assist the Manager with service-related marketing and promotion activities, to include the distribution of promotional materials, social media interaction, website maintenance and event management.
- To operate and supervise the use of the service’s computerised leisure management system.
- To deal with a range of enquires from internal and external customers in a professional manner, establishing their requirements and adapting the standard responses accordingly.
- To collaborate with others in order to make recommendations for developments of established processes and procedures.
- To establish working relationships with key contacts to help improve service levels.
- To contribute to the success of the team, leading others through example, and supervising the team.
- To attend and actively participate in all basic training as identified in the Division’s Training Matrix and industry related training relevant to the role and skill development.
- To take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the University’s Safety, Health and Environment Policies and procedures and to cooperate with the University on any legal duties placed on it as the employer. As a member of staff with managerial / supervisory responsibilities you will also be responsible for ensuring that University policy and procedures and legal duties are applied within your areas and that appropriate risk assessments are undertaken, necessary a

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