Operations Administrator

2 weeks ago


Hayes, United Kingdom PHS Group Full time

**About The Role**:
***

**Operations Administrator**

As an Operations Administrator, you play a key part in the success of phs. Working behind the scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between the Service Drivers and the Operations & Service Manager.

**A day in the life of an Administrator at phs will involve;**
- Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre.
- Answering calls from service drivers, clients and Head office regarding site service.
- Acting as a link between the Service Drivers and the Operations Manager & Service Manager.
- Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames.
- To prepare data for and conduct briefing and debrief sessions for service drivers.
- Ensure that completed routes and attendance are processed in real time
- To suggest any improvements to the ways of working and relay this to the Operations Centre Manager.
- A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to customers.
- Provide Excellent Service Delivery
- Be able to build Customer Focus & Relationship Management
- Have People Management & Development Skills.
- Comply with Health & Safety Regulations.
- A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to our customer.

**In return for your commitment and expertise, you will get**:

- A salary of **£24,610** (Based on a 40-hour working week Monday to Friday)
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks)
- Ongoing career development opportunities
- Discounts with retailers including o2 and F&B.
- A 24-hour wellbeing helpline
- Pension
- 30 days holiday entitlement inclusive of bank holidays. We do not work on Christmas Day.

**About phs**:
**Phs Group** was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations.

Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants, phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.

**At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination**.



  • Hayes, United Kingdom Parkside Office Professional Full time

    I am looking to recruit an experienced administrator for a global logistics company based in Hayes. The role will be paying £25-28Kpa depending on experience and will be a 37.5 hour week, Monday to Friday, office based. **Job Purpose**: - Develop relationships with customers (internal/external) - Ensure all customer enquiries are logged and responded to...


  • Hayes, United Kingdom TCK Fresh Produce Ltd Full time

    This is a vital role for an Administrative Assistant at a food production company. **Some of your duties will include**: - Providing extensive day to day administrative and secretarial support for the Accounts team and Director - Typing a range of documentation including correspondence, terms of business, proposals and quotations - Assisting with the...


  • Hayes, United Kingdom TCK Fresh Produce Ltd Full time

    This is a vital role for an Administrative Assistant at a food production company. **Some of your duties will include**: - Providing extensive day to day administrative and secretarial support for the Accounts team and Director - Typing a range of documentation including correspondence, terms of business, proposals and quotations - Assisting with the...


  • Hayes, United Kingdom Ashwood Care Centre Full time

    **Job Title**: Administrator Hours: 16 hours per week to start moving to 37.5 hours within a year **Reporting to**: Home Manager **Job purpose**: To be responsible for the smooth-running of the administration of the Care Centre. **Skills, Knowledge & Qualifications** **Required**: - Good numerical and word processing skills - Knowledge/experience of...


  • Hayes, United Kingdom Crozier Fine Arts Full time

    At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best...


  • Hayes, United Kingdom Crozier Fine Arts Full time

    At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best...

  • Trade Compliance

    2 weeks ago


    Hayes, United Kingdom Carbon 60 Full time

    Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Trade Compliance & Logistics Administrator within the Purchasing department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry.This Trade Compliance & Logistics Administrator position is...

  • Receptionist

    24 hours ago


    Hayes, United Kingdom The Pine Medical Centre Full time

    Be the Front - line first point of contact with the public Ensure patients have a positive experience Work as part of a reception team Interact with patients to provide and process information in response to enquiries, concerns and requests about NHS/practice services. To work as part of the reception team in a professional manner to provide high quality...


  • Hayes, United Kingdom Heathrow Personnel Full time

    My clients seeking an experienced **FULFILMENT COORDINATOR**to join their busy team based within the HAYES area. **Duties will include**: - Supporting the bespoke fulfilment operation international courier - Liaising with clients in relation to documentation, delivery and charges - Good customer relations - Checking customers orders - Handling of sensitive...


  • Hayes, United Kingdom HK property holdings ltd Full time

    Overview: We are seeking a highly organized and detail-oriented individual to join our team as a Personal Assistant to the Director. As a Personal Assistant, you will provide administrative support to the Director and assist with various tasks to ensure smooth operations. **Duties**: - Manage the Director's calendar, schedule appointments, and coordinate...

  • Trade Compliance

    2 weeks ago


    Hayes, Greater London, United Kingdom STR Group Full time

    We are currently seeking a Trade Compliance & Logistics Administrator to join a dynamic team. This role involves managing trade compliance processes and logistics operations, ensuring adherence to relevant regulations and standards.Responsibilities: Ensure compliance with customs and international trade regulations. Coordinate freight movements with...


  • Hayes, United Kingdom Carbon 60 Full time

    Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist position is on a permanent basis and...


  • Hayes, United Kingdom Carbon 60 Full time

    Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry.This Customer Service Specialist position is on a permanent basis and has...

  • Transport Planner

    7 days ago


    Hayes, United Kingdom Pertemps Heathrow Full time

    Salary is £26000 - £28000 dependant on experience + shift allowance. Job Purpose: Responsible for ensuring all daily collections and delivery requirements are met, successfully communicate with all departments on operational issues, support the department in making sure all legal compliances are adhered to. Key Activities: - Vehicle Routing/planning to...


  • Hayes, United Kingdom Proactive Appointments Full time

    **2nd Line Support Engineer** Hybrid working **Essential Skills**: Experience working in a similar 2nd line role. - M365 Certified: Fundamentals (MS-900) or willing to self-fund/study during probation period - ITIL Certified to at least Foundation level or willing to self-fund/study during probation period - Excellent interpersonal skills and the ability...

  • Transport Planner

    24 hours ago


    Hayes, United Kingdom Pertemps Heathrow Full time

    Salary is £26000 - £28000 dependant on experience + shift allowance. Job Purpose for the Transport Planner: The Transport Planner is responsible for ensuring all daily collections and delivery requirements are met, successfully communicate with all departments on operational issues, support the department in making sure all legal compliances are adhered...


  • Hayes, United Kingdom Proactive Appointments Full time

    **2nd Line Support Engineer** Hybrid working This role would be the perfect opportunity for a 2nd Line Engineer who is looking for an organisation who can provide the stability and support to grow their career and expand their skillset. **Essential Skills**: - Experience working in a similar 2nd line role. - Azure AD, SharePoint and Intune - must have...


  • Hayes, United Kingdom ARL Recruitment Ltd Full time

    Overview:Our client, a dedicated group travel service offering superior service level that customers recognise time after time provide the highest quality of coaches, experienced, reliable, and helpful drivers, and a range of services that meet all their clients expectations.Key Responsibilities:To maintain the coach fleet to the highest achievable standard...

  • Reception Manager

    4 days ago


    Hayes, United Kingdom Sheraton Hotels & Resorts Full time

    JOB SUMMARY Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE  Education and Experience • High school diploma, GED or equivalent degree; 1 year experience in...


  • Hayes, United Kingdom Woodland Group Full time

    Woodland Group is recruiting an Air Import Coordinator for our team in Hayes, Middlesex. The Air Import Co-ordinator will work closely with the Import team and HMRC, prepping and clearing shipments through customs, working closely with other operation sections and departments. Reporting to the Air Freight Manager the Air Import Coordinator will supply a high...