2nd Line Support Engineer

2 weeks ago


Hayes, United Kingdom Proactive Appointments Full time

**2nd Line Support Engineer**

Hybrid working

This role would be the perfect opportunity for a 2nd Line Engineer who is looking for an organisation who can provide the stability and support to grow their career and expand their skillset.

**Essential Skills**:

- Experience working in a similar 2nd line role.
- Azure AD, SharePoint and Intune - must have administration experience
- M365 Certified: Fundamentals (MS-900) or willing to self-fund/study during probation period
- ITIL Certified to at least Foundation level or willing to self-fund/study during probation period
- Excellent interpersonal skills and the ability to work effectively with a wide range of people in
- a diverse community.
- Self-motivated with keen attention to detail, able to operate in an often fast paced
- environment.
- Experience with patching, build reviews, QA and security hardening of servers and end-points
- Ability to create and maintain in-house knowledge base

**Demonstrable Skills**
- Windows Management: AD, Group Policy, DNS and DHCP
- VMware: Managing and Creating VMs
- Windows Server: Managing and building ‘bear metal’ servers
- Veeam Back-up and Replication experience
- M365: Defender for Endpoint experience
- PolicyPak experience
- PrintX experience
- Security Certifications: CISSP, SSCP. CompTIA Security+ or equivalent
- ISO27001 or other Information Security frameworks

**2nd Line Support Engineer**

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation



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