Receptionist

6 months ago


Hayes, United Kingdom The Pine Medical Centre Full time

Be the Front
- line first point of contact with the public Ensure patients have a positive experience Work as part of a reception team Interact with patients to provide and process information in response to enquiries, concerns and requests about NHS/practice services. To work as part of the reception team in a professional manner to provide high quality reception, administration and support services to all clients, visitors, GPs and Allied Health Professionals. To follow all relevant standard operating procedures, policies and charters to ensure working in an efficient and courteous manner at all times. To provide a professional call handling service and associated administration duties.

To embed and sustain an ethos of care navigation throughout the team; providing advice and guidance and signposting patients to the most appropriate clinician/service. To record all essential information accurately


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