![Cosatto Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service
3 months ago
**Job description**
About the Job
Are you passionate about delivering fantastic customer service? Do you take pride in 'finishing what you started' and dotting your i's and crossing the t's?.
We are looking for a person with experience of working within a customer service role who is comfortable with complaint handling.
Ideally, have experience and be comfortable working across, face to face, telephony, Live Chat, Social Media channels.
We are a small but busy team who are saving the world from boring baby stuff Supporting customers and providing the wow factor service both in a retail environment and Omni Channel Customer Service Team
**Working hours Monday to Friday 9am-5pm, Saturdays 10am-5pm and Sunday 10am-4pm worked on a rota basis.**
**Office based role**
**Salary £21,050 - £22,010.00**
You will need to have a
- Customer service background
- Great people skills/rapport building skills
- ‘Can do’ attitude
- Flexible approach
- Computer literate with solid understanding of word/outlook
- Works well under pressure
- Experience with social media
- Fun personality
- Attention to Detail
- Committed
- Empathic
- Great team player
Do you think you have what it takes to be part of our team?
**Job Types**: Full-time, Permanent
Salary**:£21,050 - £22,010.00**
per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site gym
- Referral programme
Schedule:
- 37hrs per week
- Monday to Sunday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
**Salary**: £21,050.00-£22,010.00 per year
**Benefits**:
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Referral programme
- Store discount
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Farnworth (required)
Work Location: In person
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