Contact Centre Advisor

4 months ago


Plymouth, United Kingdom Murray Group Full time

We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton.

Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with the pressures of a busy working environment.

You will be performing outbound reminder calls to our own customers, taking customer bookings for servicing and MOT work plus ensuring our database is up to date and accurate.

Responsibilities associated with the role will include:

- Making outbound calls to customers to take bookings for MOT, Servicing, and recommended maintenance
- Ensure customer satisfaction remains high and every customer receives exceptional service
- Keeping customer accounts up to date

The successful applicant will have a strong customer focus, excellent communication skills and the ability to work under pressure. Strong IT skills will be necessary within this role as you will be utilising a variety of in-house computer systems.

No previous motor trade experience required however, customer service or call handling skills are preferable.

This is a full-time role of 35 hours per week based over Monday to Friday.

We offer a competitive pay plan which includes a highly achievable uncapped monthly bonus opportunity, plus:

- 30 days holiday pro rata
- Health Cash Plan
- Life Insurance
- Pension
- Bike to work scheme
- Retailer car scheme
- Access to a discount website giving savings for shopping, restaurant and entertainment and much more

**Job Types**: Full-time, Permanent

**Salary**: £18,965.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Plymouth: reliably commute or plan to relocate before starting work (required)

Work Location: In person


  • Contact Centre Advisor

    5 months ago


    Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...

  • Contact Centre Advisor

    5 months ago


    Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...

  • Contact Centre Advisor

    5 months ago


    Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...

  • Service Centre Advisor

    6 months ago


    Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre Advisor Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions. We lead the industry in the...


  • Plymouth, United Kingdom Network Healthcare- Plymouth Full time

    The Plymouth Child Contact Centre is located in Plymouth. The main focus of the work is supervised and non supervised Contact for children We are seeking a Centre Coordinator to assist the Branch Manager to ensure that the Centre runs efficiently by managing a wide range of duties including: - Advertising the Contact Centre and building a contact base. -...

  • Customer Advisor

    4 months ago


    Plymouth, United Kingdom EE Full time

    **Where**: Plymouth **Full time**: Permanent **Salary**: £21,408 plus regular bonuses **Hourly rate**:£10.98 **The Role** Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the **backbone** of our business...


  • Plymouth, United Kingdom Network Healthcare- East Cornwall Full time

    The Plymouth Contact Centre are currently looking for Contact Supervisors. Adhoc Hours -Saturdays Essential Excellent rates of pay (Weekly Pay) Uniform supplied Robust Training programme Excellent branch support Out Of Hours Support when needed You will need: A Level 3 Qualification - in Child/Family or Health & Social Care Telephone: 01752 604600...

  • Pet Sales Advisor

    5 months ago


    Plymouth, United Kingdom The Ark Pet Centre Full time

    We are recruiting for 16 hour Pet Sales Advisor positions at THE ARK PET CENTRES in our Transit Way store. Most shifts will fall on evenings (4pm-8pm) and weekends. What we can offer you: - A safe and diverse work environment - Progression opportunities - A fun and friendly team to work with - An exciting and varied role - Extensive internal and external...


  • Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre AdvisorAuto Windscreens is a leading automotive glazing company that prioritizes innovation and customer satisfaction. As a Service Centre Advisor, you will play a crucial role in supporting the Service Centre Manager and Supervisor in ensuring the efficient operation of our Plymouth Service Centre.Key Responsibilities:Complete...


  • Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre AdvisorAuto Windscreens is a leading automotive glazing company that prioritizes innovation and customer satisfaction. As a Service Centre Advisor, you will play a crucial role in supporting the Service Centre Manager and Supervisor in ensuring the efficient operation of our Plymouth Service Centre.Key Responsibilities:Complete...


  • Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre AdvisorAuto Windscreens is a leading automotive glazing company that prioritizes innovation and customer satisfaction. As a Service Centre Advisor, you will play a crucial role in supporting the Service Centre Manager and Supervisor in ensuring the efficient operation of the service centre.Key Responsibilities:Complete general...


  • Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre AdvisorAuto Windscreens is a leading automotive glazing company that prioritizes innovation and customer satisfaction. As a Service Centre Advisor, you will play a crucial role in supporting the Service Centre Manager and Supervisor in ensuring the efficient operation of the service centre.Key Responsibilities:Complete general...

  • Pet Sales Advisor

    5 months ago


    Plymouth, United Kingdom The Ark Pet Centre Full time

    We are recruiting for 30 hour Pet Sales Advisor positions at THE ARK PET CENTRES in our Transit Way store. PL5 3TW. Check out our past videos on our page this week for more thoughts from current team members! What we can offer you: - A safe and diverse work environment - Progression opportunities - A fun and friendly team to work with - An exciting and...


  • Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre AdvisorAt Auto Windscreens, we're committed to innovation and excellence in the automotive glazing industry. As a Service Centre Advisor, you'll play a vital role in supporting our Service Centre Manager and Supervisor in ensuring the efficient running of our Plymouth Service Centre.Key Responsibilities:Completion of general...


  • Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

    Service Centre Advisor Role ProfileAuto Windscreens is a leading automotive glazing company that prioritizes innovation in its business practices. This includes the use of robotic lifting devices, wet weather canopies, and windscreen bonding equipment that can function in damp or freezing conditions.We lead the industry in the training and certification of...

  • Healthcare Advisor

    2 weeks ago


    Plymouth, Plymouth, United Kingdom Practice Plus Group Full time

    About the RoleUnlock Your Potential and Make a DifferenceAre you passionate about delivering exceptional patient care and making a positive impact on people's lives? We're seeking a skilled and compassionate Healthcare Advisor to join our team in Plymouth, working on our NHS 111 service. As a key member of our contact centre team, you'll play a vital role in...


  • Plymouth, United Kingdom Reed Full time

    We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth. As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service. We are looking for candidates who are familiar with working in...


  • Plymouth, United Kingdom Platinum Car Centre Full time

    Job Overview: We are seeking a highly motivated and customer-oriented Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing exceptional customer service and driving sales to meet company goals. This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy building relationships with...

  • Service Advisor

    4 months ago


    Plymouth, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Commercial Service Advisor required in Plymouth area** - Salary up to £25,500 depending on experience - £32,500 + OTE - Monday to Friday - 1 in 4 Saturday Mornings - Main dealer Opportunity! Our Client, a Commercial Main Dealership in the Plymouth area, requires an experienced Vehicle Service Advisor with recent Dealership experience to join their busy...

  • Service Advisor

    2 weeks ago


    Plymouth, United Kingdom CV-Library Full time

    Service Advisor Basic Salary - £27,000 to £29,000 OTE - £36,000 Location - Plymouth   Benefits - Life Assurance Staff Discount Staff Referral Scheme Cycle to Work Scheme   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a...