Contact Centre Advisor

3 weeks ago


Plymouth, United Kingdom Murray Group Full time

We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton.

Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with the pressures of a busy working environment.

You will be performing outbound reminder calls to our own customers, taking customer bookings for servicing and MOT work plus ensuring our database is up to date and accurate.

Responsibilities associated with the role will include:

- Making outbound calls to customers to take bookings for MOT, Servicing, and recommended maintenance
- Ensure customer satisfaction remains high and every customer receives exceptional service
- Keeping customer accounts up to date

The successful applicant will have a strong customer focus, excellent communication skills and the ability to work under pressure. Strong IT skills will be necessary within this role as you will be utilising a variety of in-house computer systems.

No previous motor trade experience required however, customer service or call handling skills are preferable.

This is a full-time role based over Monday to Friday 9am - 5pm

We offer a competitive pay plan which includes a highly achievable uncapped monthly bonus opportunity, plus:

- 31 days holiday pro rata
- Health Cash Plan
- Life Insurance
- Pension
- Bike to work scheme
- Retailer car scheme
- Access to a discount website giving savings for shopping, restaurant and entertainment and much more

**Job Types**: Full-time, Permanent

Pay: From £22,308.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person



  • Plymouth, United Kingdom plymouthcommunityhomes Full time

    **Care **Respect **Listen **Do the right thing** **About the role** We are looking for a Contact Centre Advisor to join our Customer Services team. As a Contact Centre Advisor you be pivotal in providing a consistent, high-quality service to both internal and external customers within a call centre environment, with an aim for call resolution on initial...


  • Plymouth, United Kingdom plymouthcommunityhomes Full time

    **Care **Respect **Listen **Do the right thing** **About the role** We are looking for a part time Contact Centre Advisor to join our Customer Services team. As a Contact Centre Advisor, you will be pivotal in providing consistent, high-quality service to both internal and external customers within a call centre environment, with an aim for call resolution...


  • Plymouth, United Kingdom plymouthcommunityhomes Full time

    **Care **Respect **Listen **Do the right thing** **About the role** We are looking for a Contact Centre Advisor to join our Customer Services team on a temporary basis for up to 6 months. As a Contact Centre Advisor, you will be pivotal in providing consistent, high-quality service to both internal and external customers within a call centre environment,...


  • Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

    Care Respect Listen Do the right thing**About the roleWe are looking for a part time Contact Centre Advisor to join our Customer Services team. As a Contact Centre Advisor, you will be pivotal in providing consistent, high-quality service to both internal and external customers within a call centre environment, with an aim for call resolution on initial...


  • Plymouth, United Kingdom DK Recruitment Full time

    **NIGHTS CUSTOMER SERVICE / CONTACT CENTRE AGENT** Looking for a night’s customer service personwho has good communication, administrative, call handling and listening skills with experience using Microsoft Office is required for a well-established retail business. **JOB OVERVIEW**. Working as a Customer Service Advisor / Contact Centre Agent your role...


  • Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...


  • Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...


  • Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...


  • Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...


  • Plymouth, United Kingdom Rodgers of Plymouth Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...


  • Plymouth, United Kingdom Rodgers of Plymouth Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton. Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with...


  • Plymouth, Plymouth, United Kingdom Murray Group Full time

    We have an excellent opportunity for an outgoing, self-motivated individual to cover the Murray Group based within our small Call Centre team at our Kia Retailer in Brixton.Previous experience of a similar role in an outbound call environment would be preferred. You will need to be capable of delivering high levels of customer service whilst coping with the...


  • Plymouth, Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre Advisor Auto Windscreens is one of the UK's fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions. We lead the industry in the...

  • Service Centre Advisor

    2 months ago


    Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre Advisor Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions. We lead the industry in the...


  • Plymouth, United Kingdom Network Healthcare- Plymouth Full time

    The Plymouth Child Contact Centre is located in Plymouth. The main focus of the work is supervised and non supervised Contact for children We are seeking a Centre Coordinator to assist the Branch Manager to ensure that the Centre runs efficiently by managing a wide range of duties including: - Advertising the Contact Centre and building a contact base. -...


  • Plymouth, United Kingdom Network Healthcare- East Cornwall Full time

    The Plymouth Contact Centre are currently looking for Contact Supervisors. Adhoc Hours -Saturdays Essential Excellent rates of pay (Weekly Pay) Uniform supplied Robust Training programme Excellent branch support Out Of Hours Support when needed You will need: A Level 3 Qualification - in Child/Family or Health & Social Care Telephone: 01752 604600...

  • Patient Advisor

    2 months ago


    Plymouth, United Kingdom Devonport Health Centre Full time

    Devonport Health Centre is looking to recruit two enthusiastic Patient Advisors to join our established Reception and Administration team. Experience working within a healthcare setting is not essential but could be helpful. You will need strong communication skills to ensure our patients receive the very best experience and support to meet their healthcare...

  • Service Advisor

    2 months ago


    Plymouth, United Kingdom EE Full time

    Service Advisor **Job Req ID**:10532**Posting Date**:25-Jan-2023**Function**:EE Contact Centres**Location**:Plymouth Contact Centre, Plymouth, United Kingdom**Salary**:10,939.20

  • Service Advisor

    2 months ago


    Plymouth, United Kingdom EE Full time

    Service Advisor **Job Req ID**:9789**Posting Date**:09-Jan-2023**Function**:EE Contact Centres**Location**:Plymouth Contact Centre, Plymouth, United Kingdom**Salary**:20,511.00

  • Service Advisor

    2 weeks ago


    Plymouth, United Kingdom EE Full time

    Service Advisor **Job Req ID**:10100**Posting Date**:16-Jan-2023**Function**:EE Contact Centres**Location**:Plymouth Contact Centre, Plymouth, United Kingdom**Salary**:10,939.20