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Financial Inbound Customer Service Advisor

5 months ago

Birkenhead, United Kingdom Recruit Right Full time

**Financial inbound Customer Service Advisor**

Exciting Temp - Perm opportunities

We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge.

**Role Specifics**
- Responsible for handling high volumes of inbound customer service calls to the department
- Required to undertake a number of security pre-screening questions with customer due to financial nature of the calls
- Handling a variety of customer requests, opening new accounts, closing accounts, transferring funds, re setting passwords and all other back office associated administration
- Assisting customers with general enquiries and helping them use online services assisting them to help them manage accounts with ease
- Updating customer accounts and liaising with other departments

**What’s in it for me?**
- Weekly Pay, £10 per hour
- Full Time 40 Hours or Part Time 30+ Hours (Min 4 shifts p/wk)
- Monday-Friday: 8am-8pm | Sat & Sun: 8am-6pm
- Holiday accrual (based on hours worked each week)
- Client within easy reach of local transport links
- Parking available on site
- On-site subsidised canteen
- Training for 4 weeks consisting of a mix of classroom and on the floor training support (paid for the hours)
- Progression available onto other roles within the company