Inbound Customer Service Advisor

7 months ago


Birkenhead, United Kingdom Recruit Right Full time

**Job Title**: Inbound Customer Service Advisor

**Salary**:£10.42ph OTE £28K

**Location**:Birkenhead

Our client is one of the largest inbound and outbound call centres in the country. With a wide variety of campaigns going on at the same time, they are looking to add to their growing team of customer service advisors.

They are currently looking to add to their PlusNet campaign working with EE. They are looking for experienced customer service advisors to assist in customer service and also upselling EE products. They are looking for an immediate start.

Your duties will include:

- Speaking with customers via an inbound customer service line and assisting them with their queries about their accounts.
- helping each customer reach a conclusion that works for them and also for the company.
- Identify opportunities for upselling and be confident enough to offer a premium package to any customer who calls.

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

**Salary**: £10.00-£10.42 per hour

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Work Location: In person

Reference ID: JBRR



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