Inbound Customer Service Advisor
6 months ago
**Job Title**: Inbound Customer Service Advisor
**Salary**:£10.42ph OTE £28K
**Location**:Birkenhead
Our client is one of the largest inbound and outbound call centres in the country. With a wide variety of campaigns going on at the same time, they are looking to add to their growing team of customer service advisors.
They are currently looking to add to their BT campaign. They are looking for experienced customer service advisors to assist in customer service and also upselling BT products. They are looking for an immediate start.
Your duties will include:
- Speaking with customers via an inbound customer service line and assisting them with their queries about their accounts.
- helping each customer reach a conclusion that works for them and also for the company.
- Identify opportunities for upselling and be confident enough to offer a premium package to any customer who calls.
**Job Types**: Permanent, Full-time
**Salary**: £10.42 per hour
**Benefits**:
- Company events
Schedule:
- Day shift
- Holidays
- Weekend availability
Work Location: In person
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