Head of Operations Direct Delivery Anti-trafficking

1 week ago


London, United Kingdom The Salvation Army Full time

**Working hours**:Minimum 35 hours per week to include occasional weekends and out of hours

**Contract**: Fixed Term Contract until July 2025

**Interview date**:19th and 20th June 2023

**Join our team.....**
A unique and exciting opportunity has presented itself within the **Anti-Human Trafficking and Modern Slavery Department,** based in London.

We are looking for a flexible and highly motivated person with exceptional management and people skills who relishes the opportunity to consult develop and manage the direction and strategy of the Anti-Trafficking and Modern Slavery Direct Delivery Service across England and Wales. This will be in alignment with the overall strategic mission aims and objectives of the department and the Modern Slavery Victim Care Contract requirements, which includes accommodation, outreach and reach-in services.

As the **Head of Operations Direct Delivery (DD)** **Anti-Trafficking and Modern Slavery**, you will provide coordination and oversight on all matters relating to survivor support within the implementation of the DD service. You will also champion excellence in terms of high-quality cost-effective service delivery and ensure our clients are central to our services and successful individual outcomes are achieved.
- Be responsible for delivering all relevant key performance indicators, quality and compliance requirements (including but not exclusively ISO, QMFs, CQC, SAHA, Safeguarding, Security Audits), and analysing any factors that affect them predicting possible outcomes and actioning remedial measures where required.
- Be responsible for reporting and giving regular updates on Social Value, Partnership working, Financial Management, Audits, etc; and following up on recommendations / issues as appropriate and as directed by the Director and Deputy Director of the Anti-Trafficking and Modern Slavery Department.
- Lead and direct the Operations DD Senior Management Team. Conduct regular supervision and performance reviews to identify personal and learning and development needs and ensure these are addressed.

**_ This is a fixed term contract position, the primary site will be our Headquarters currently at 101 Newington Causeway, London SE1 6BN. Later this year we will be moving to our new, modern headquarters at Denmark Hill, London, SE5 8BQ. This exciting new building will provide a more effective workplace to help The Salvation Army better achieve its mission._**

**In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.**

**Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.



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