Head of Estates Operation

3 weeks ago


London, United Kingdom CHL Head Office - PRS Full time

**Head of EstatesOperations**

**TheCompany**

Our successas an entrepreneurial run company, relies on a motivated, tenacious and resultsdriven team, who understand our DNA and have fire in their belly.

**Responsibilities**

We are looking for an experiencedHead of Estates Operations to join very active and passionate team that managescirca 2000 apartments in 8 core sites across London and the surroundingcounties.

You would need to join the team andtake an immediate leadership role, ensuring that our systems and processes areworking, and necessary amendments are being adopted.

Your focus areas, but not limited to, are listed below.
- OverseeingManagement and Operations teams for residential portfolio, ensuring allexpectations are delivered within agreed time frame.
- OverseeingLettings Team and track their performance ensuring profit continuity.
- Accountabilityfor managing profit & loss.
- Overseeingcomplaints department and manage all day-to-day improvements.
- Ensurethat relationship with clients is maintained at all times.
- Conductregular performance reviews with the team.

**Head of Estates Operations** - You:

- To be successful in this role youmust be a strategic estates professional with experience in leading a robustestates function across a large number of sites.
- You will have a passion forproviding safe and efficient environments to our residents and staff.
- You will be able to demonstrate andlive the values of Criterion Hospitality.
- As an expert in the field, you willhave a deep understanding of the level of responsibilities, accountabilitiesand statutory duties that are fundamental to this role.
- You will be rigorous, ambitious,solutions-focused, a team-player and a strong role model who is prepared topitch in with day-to-day operations when necessary.
- You will be a member of MRICS witha knowledge and excessive experience in managing residential portfolio forcirca 10 years.
- You will have knowledge ofResidential asset management systems such as Bluebox, Yardi etc.

INDHEADOFFICE



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