![VANRATH](https://media.trabajo.org/img/noimg.jpg)
1st Line Support
3 months ago
**About us**
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
**Responsibilities**:
- Troubleshoot technical issues and provide solutions to customers.
- Install, configure, and maintain hardware and software.
- Monitor system performance and diagnose issues.
- Provide customer service and support to end users.
- Document customer interactions and resolutions in a ticketing system.
- Identify trends in customer inquiries and escalate as needed.
**Job Types**: Full-time, Permanent
**Salary**: £21,635.00-£22,628.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: In person
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