Customer Service Representative

2 months ago


Belfast, United Kingdom 1st Line Marketing Global Full time

**About us**

1st Line Marketing Global is a small business in Belfast. We are fast-paced.

Our work environment includes:

- On-the-job training

From your first day with us, you’ll be joining a company that values everyone’s opinion, rewards and recognizes exemplary work, and prioritizes diversity, equity, and inclusion.

You will be part of a culture that cares about you and also loves to have fun We make a difference in people's lives every day. There's no better career than finding something you love and getting paid for it. Are you our next dynamic customer service employee?

**Responsibilities**:

- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information about products and services.
- Assist customers with product selection and ordering.
- Resolve customer issues in a timely manner.
- Maintain customer records and update customer information as needed.
- Provide excellent customer service to ensure customer satisfaction.
- Maintain knowledge of company products and services.

This position is a fit for you, if you:

- Are driven and goal oriented
- Are technologically savvy
- Have a high level of integrity with the desire to help others
- Are coachable
- Are positive
- Are resilient

**Salary**: £18,864.00-£20,392.00 per year

**Benefits**:

- Company events

Flexible Language Requirement:

- English not required

Schedule:

- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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