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Operations Administrator

2 months ago

Bristol, United Kingdom Purple Frog Asset Management Full time

**4 DAY WORKING WEEK AS FULL TIME**

Operations Administrator wanted for an ambitious, dynamic, student property management, lettings, sales and investment company at the branch based in Bristol.

**Key responsibilities**:

- Completing and signing off contracts
- Checking and processing utility & council tax bills
- Providing data to suppliers and councils
- Assessing and updating tenants on their utility usage
- Creating and sending invoices
- Sending documents & certificates to tenants
- Answering phone calls

**About you**:
To succeed in this role, you will have great attention to detail and customer service skills.

**Skills/Experience Required**:

- Previous experience working in an office environment**:

- Essential**:

- Essential**:

- Well-developed organisational ability**:

- Essential**:

- Basic skills using Excel**:

- Essential**:

- Excellent telephone manner**:

- Essential**:

- Excellent attention to detail**:

- Essential**:

- Communication skills**:

- Essential**:

- Self-motivated**:

- Essential**:

- Effective team worker**:

- Essential**:

- Flexible attitude in carrying out different types of work**:

- Essential**:

- Basic understanding of lettings and/or property management**:

- Desirable**

**About us**

Purple Frog was founded by two graduates from the University of Birmingham and opened its first office in November 2007 in the heart of the student population of Selly Oak, Birmingham. After two years, we opened new offices in Bristol and Nottingham to service the large student populations in those cities. The Head Office was opened in 2015.

We’re a fun, fresh company with a strong focus on customer service to students and landlords alike. We aim to have a friendly and informal working environment while maintaining the focus on meeting targets and achieving the levels of service we strive for.

**Our vision**: To build relationships and inspire people with great service, in order to grow into a national brand as leaders in student accommodation services.

**Our mission**: To be the best provider of student accommodation services in the country.

**Our Values**:

- **Helpful**:Be helpful to every single client, and to the communities we serve
- **Honest**:Be honest and genuine. Purple Frog manage expectations and we believe in telling the truth.
- **Fair**: Treat out team, tenants, clients, and contractors fairly.
- **Fun**:Able to bring a sense of fun to the role, because along with quality and service, we just want to make people happy.

**Hours**:Full time
You would be contracted to 36 working hours a week over 4 days working 8:30am until 6pm on Monday, Tuesday, Wednesday & Friday. Overtime may be required in busy periods.

**Salary**: £21,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 28/04/2023
Expected start date: 15/05/2023

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