Order Management Clerk

7 months ago


Maidenhead, United Kingdom Eque2 Ltd Full time

**Order Management Clerk**

**Position summary**

We are looking for a methodical order management clerk to act as the main point of contact within the company regarding administering, controlling and placing all customer orders with third party suppliers. The order clerk’s responsibilities include being the main point of contact for new orders through the business, placing the orders with third party suppliers, reporting against order placement and ensuring that placed orders are right first time.

Additional tasks attached to this role include, but are not limited to; query management, discount reconciliation, internal reporting, supplier relationship, contract management and process improvement.

**Responsibilities**
- Receiving orders from internal customers via mail, phone, or other electronic means.
- Reviewing sales agreements/ bid sheets and correctly placing orders directly with 3rd party suppliers.
- Promptly processing orders with no backlog
- Responding to order queries.
- Liaising with Purchase Ledger Clerk to raise purchase invoices in line with the order.
- Liaising with the rest of the business regarding order placement, errors, delays and corrections.
- Identifying process improvement and efficiencies.

**Skills, qualifications and experience**
- Prior work experience in a similar field is preferred.
- Knowledge or previous experience of Purchase Ledger.
- Computer literacy, including spreadsheets and accounting systems.
- An excellent rapport with both internal and external customers.
- Excellent written and verbal communication skills.
- Analytical thinking, and excellent attention to detail.
- Superb time management skills and the ability to coordinate with team members.

**What’s on offer**
- Initial 4 month contract
- Brand new office (Maidenhead) and hybrid working

**Job Types**: Full-time, Temporary contract
Contract length: 4 months

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Maidenhead


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