E-commerce Assistant

3 weeks ago


Stevenage, United Kingdom Essex & Herts Air Ambulance Full time

**Job Purpose**

The purpose of the E-Commerce Assistant role is to work with the E-Commerce Coordinator and Donation Centre Manager to develop our e-commerce trading department.

You will work alongside a colleague to select items from our donations which will raise the maximum income through online platforms such as eBay, Facebook, Vinted and other web based auction/sales platforms with a view to ensuring a positive (feedback) and profitable presence for the Charity through digital sales.

**Key Responsibilities**
- Sales of donated items through a range of online platforms.
- Achieve weekly, monthly and annual sales targets.
- Work with the E-Commerce Coordinator and Donation Centre Manager to maintain systems for the storage, listing and dispatch of items to maximise their profitability and ensure safe delivery.
- Manage the feedback from customers to ensure 100% positivity.
- Have a clear understanding of the Charity’s policies and vision and how the e-commerce department contributes to these.
- Organise stock for listing, sales, packaging and disposal where necessary.
- Liaising with other departments to increase awareness of the charity retail business.
- Maximise sale opportunity of all items through high standard photography and product knowledge.
- Ensuring Gift Aid details are securely processed from our donors.
- Other appropriate duties or projects to support the Charity’s work.

This job description is not exhaustive and the post holder may be required to undertake other appropriate duties and or projects from time to time

**Salary**: £10.60 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person


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