Rochdale Shopmobility Coordinator

6 months ago

Rochdale, United Kingdom HMR Circle Rochdale Shopmobility Full time

Position: Rochdale Shopmobility Coordinator

**Salary**: £24,500

Pension: Company Pension Scheme

Hours: 37.5 per week including alternate Saturday Mornings

Job Share Applications Welcome

Paid Holidays: 25 Days per year plus Bank Holidays.

1 extra day per year of service loyalty bonus up to 5 days

Duration: Full Time Permanent

Reports to: Director

About Rochdale Shopmobility and HMR Circle

Rochdale Shopmobility is a well regarded local charity that supports people to access shops and

service in Rochdale Town Centre.

To do this Shopmobility provides manual powered wheelchairs and powered scooters to help

people who have limited mobility shop with ease and enjoyment in Rochdale's Town Centre. It is

for anyone, regardless of age, whether their disability is temporary or permanent. Shopmobility

also provides escorts for people with sensory difficulties, to help with shopping.

HMR Circle is undertaking the management of the service after the retirement of the long term

Rochdale Shopmobility Manager.

About the role

HMR Circle is an award winning social enterprise, which has gained a national and international

reputation for innovation and delivery.

The team at HMR Circle will look to work with and actively support the new Rochdale

Shopmobility Coordinator to grow and develop the Rochdale Shopmobility service and offer.

This will include increasing usage of the service both in terms of numbers of Members and also

increasing the number of daily hires.

On a day to day level the Coordinator will help to take and process the wheelchair and scooter

bookings, collate and log accurately these interactions, including any payments and additional

details. This will include creating usage and income reports.

As part of the wider role the Coordinator will work with the Circle Director to identify and help

access additional funding streams, including grants and traded income.

© HMR Circle

In addition the Coordinator will work to promote the service through attending events and

activities both in person and online as well as building up the awareness of the service through

both traditional and social media.

About you

People would describe you as passionate and innovative. You are focused on how we can be

each other’s solutions to everyday problems.

You are ambitious and want to develop yours skills and experience to build your leadership and

managerial potential.

Required experience and knowledge:

- To be actively engaged at some level in your local community with an understanding of, and

enthusiasm for the work that the Circle and Rochdale Shopmobility undertake.
- Experience of working in a public facing role.
- Experience of working with disabilities, older people, or those with mobility issues and/or

knowledge of issues affecting these groups would be advantageous, on either a personal or

professional level.
- Confidence and knowledge about how best to interact with people on how to engage with

the Rochdale Shopmobility offer, including over the telephone, face to face, and to groups.
- Experience of having to be proactive, using your own initiative whilst organising yourself and

others, juggling competing demands.
- Good computer skills (Google, Microsoft, Excel, data inputting).
- Ability to work to systems and procedures.

Core competencies:

- Communications skills
- Outgoing personality and excellent communication skills, who gets on with people and

enjoys helping others;
- Ability to establish rapport with a diverse group of people.
- Other skills and attributes
- Have a creative and dynamic approach in relation to problem solving;
- Strong attention to detail and accuracy whilst remaining creative;
- Ability to perform as a pro-active member of a small team;
- You will need to be able to work closely with existing Members in your community, as

well as seek to identify new people in need of support and would benefit from the

services of Shopmobility from across the area;
- You will be a self-starter, able to manage your own time and workload, knowing that you

have the support of a close team;
- You will have self-determination and be self-motivated to achieve targets and goals;
- You will be someone who wants to develop their skills and embrace a programme of

training and development.

© HMR Circle

What you will do in the role:
You will be based at the purpose built Rochdale Shopmobility Hub in Rochdale Town Centre.

On occasion you will also be out in the community, at a variety of locations to promote Rochdale

Shopmobility, to support new Members, engage with new participants, and actively recruit

Volunteer Helpers.
- Actively market and promote Rochdale Shopmobility to potential users of the service
- Actively identify funding streams and support partners to help build the sustainability of

Rochdale Shopmobility with the goal to expand, enhance and develop the service.
- Help Shopmobility Members and others get connected, stay independent and support local

t

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