Tool Hire Customer Service Assistant
2 weeks ago
Looking for your next challenge, do you have the passion and drive to succeed, then we have the perfect opportunity for you, a **Tool Hire Customer Assistant** for one of Britain's Top Employers - sound good - keep reading
Based in our **Bromsgrove** branch We already have a fantastic, well-established team of 13 colleagues in the branch, 2 delivery vehicles, and 2 colleagues in our Tool Hire department. The Branch Manager has created a fun and friendly environment, so you will be in great hands.
Hours - Monday to Friday 7.30am - 5pm and Saturdays 8am - 12pm but you will only need to work 1 Saturday in 2.
**Whats in it for you?**
Full clothing provided for all year round conditions - keeping you safe and warm
Competitive salary, which includes an annual bonus
22 days holiday
Strong health and safety measures in place for COVID-19 in and out of branch, including, increased cleaning and social distancing
A number of online discounts at leading retailers, discounts at theme parks to eating out and cinemas.
Great onboarding and recognised qualification opportunities including apprenticeship programs, if you choose.
**What will I be doing?**
With your new earned knowledge of the products and services we offer, you will be a pivotal contact for our customers, nurturing great relationships, understanding their needs in order to offer expert advice and recommending alternatives to profitably maximise the sale of goods.
In this multi-skilled role you will be tasked with ensuring all tools and hire equipment are tested and safe for use and readily available for hire.
You will support our Tool Hire Manager in managing all aspects of their department and business.
Delivering and collecting a wide variety of tools & equipment to our customers.
Safety is at the forefront of everything we do, so you will need to adhere and be compliant to all Tool Hire processes and procedures including all Tool Hire audits and inspections.
**What experience do you need?**
This is an entry level role, so if you like anything mechanical and electrical, so role could be for you We are interested in your transferable skills - Customer Service experience would be advantageous.
Being a Tool Hire Customer Assistant gives you a fantastic opportunity to excel and to continue to develop. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values - we call them Cornerstones. These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People.
**Were driving to become a truly inclusive employer. We want everyone to be at their best and its our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.**
***
**You be you, it makes us, us.
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